End User Services - Workstations & Automation Trainee (IEFP)

Join us as a End User Services - Workstations & Automation Trainee!
 
We're hiring for End User Services - Workstations & Automation Trainee to implement, monitor and operate Microsoft Windows 10/11 endpoints using Intune and other tools from Microsoft stack, and provide support to 1st and 2nd line teams and the end user if required.

This internship offers you the opportunity to work alongside experienced professionals, contribute to automation initiatives and develop your technical expertise while supporting our internal users.
 

Key Accountabilities

You will be primarily responsible for:

• Identifying, analyzing and resolving system problems, providing both short-term workarounds and long-term solutions.
• Writing scripts to automate systems administration tasks and improve operational efficiency.
• Installing patches, fixing vulnerabilities and implementing upgrade rollouts.
• Responding to escalated service desk and team requests.
• Providing 3rd line application support to ensure a seamless user experience.

Knowledge, Skills and Experience Required

• Bachelor´s or Master´s Degree in IT related fields.
• Knowledge and experience of Microsoft Intune, Windows 10/11 and Microsoft Office productivity applications.
• Familiarity with ticket management tools such as JIRA or similar.
• Good analytical and problem-solving skills, with the ability to remain calm under pressure and prioritize effectively.
• Strong interpersonal and relationship skills, with a collaborative approach to work.
• Fluency in English.
• Eligible for an IEFP Level VI Internship.

Apply by submitting your CV in English.

Join Euronext – Shape capital markets for future generations.
Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base.

Euronext Values

Unity

•        We respect and value the people we work with

•        We are unified through a common purpose

•        We embrace diversity and strive for inclusion

Integrity

•        We value transparency, communicate honestly and share information openly

•        We act with integrity in everything we do

•        We don’t hide our mistakes, and we learn from them

Agility

•        We act with a sense of urgency and decisiveness

•        We are adaptable, responsive and embrace change

•        We take smart risks

Energy

•        We are positively driven to make a difference and challenge the status quo

•        We focus on and encourage personal leadership

•        We motivate each other with our ambition

Accountability

•           We deliver maximum value to our customers and stakeholders

•           We take ownership and are accountable for the outcome

•           We reward and celebrate performance

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.