Endpoint Security Engineer

Job Description:

About DXC Bulgaria  

We are DXC – a Fortune 500 global IT services leader.

In Bulgaria, we are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.

We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.

Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed.

About the role

The Junior Endpoint Security Engineer provides 24×7 operational support for outsourcing accounts, ensuring reliable server performance and adherence to Service Level Agreements. Their main focus is on incident and change management to minimize unplanned downtime and maintain customer satisfaction. The role involves close collaboration with other teams and operates under the direct supervision of team management.

Daily challenges

Investigate, diagnose, and resolve technical incidents to restore normal service.
Manage incident lifecycles, communicate effectively with customers and internal teams, and escalate major or unresolved issues as needed.
Implement changes, maintain accurate documentation, contribute to problem management, and proactively prevent service disruptions.
Follow training plans, support continuous process improvement, and collaborate closely with team leads, vendors, and third-party providers to ensure service quality and customer satisfaction.
 

eXperience and skills required

1–2 years of IT operations or infrastructure support experience and solid troubleshooting skills.
Fluent verbal and written English.
Background or University degree in Computer Science, Cybersecurity, or Engineering would be an advantage.
Certifications like CompTIA Security+ or CCNA would be considered as an advantage.
 

Company benefits

At DXC Technology, we don’t just offer jobs - we build careers. Here’s what you can look forward to when you join us:

Enjoy competitive compensation and grow your career in a fast-paced, international environment.
Benefit from 24 days of paid vacation to rest, explore, and recharge - plus comprehensive medical and life insurance, and monthly food vouchers to support your lifestyle.
Access premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to you.
Get recognized through our Employee Recognition Program - your contributions deserve the spotlight.
Refer great talent through our Employee Referral Program and get rewarded for helping shape our future.
Enjoy discounts and special offers with your employee badge - it pays to be part of the team.
Access 24/7 support for you and your family, with a wide range of wellbeing resources to help you thrive.
Join meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiences.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you feel comfortable with the above-mentioned requirements, please send us your CV in English.

Please note only shortlisted candidates will be contacted.

DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.