Endpoint Support Engineer

Job Description:

Essential Job Functions: • Assist in the management and operation of infrastructure services, providing support to the team. • Contribute to the implementation of infrastructure strategies and projects. • Help maintain the performance and availability of infrastructure systems while troubleshooting issues. • Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation. • Participate in the implementation of best practices and process improvements within the infrastructure services. • Assist in the development of infrastructure documentation, including policies, procedures, and reports. • Contribute to the optimization of resource allocation for infrastructure tasks and projects. • Effective communication to provide support and collaborate with team members.

Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role • Proven experience in infrastructure technology management • Proficiencies in technical knowledge and teamwork • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: • An advanced degree in a relevant field is a plus • Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or AWS Certified Cloud Practitioner, are a plus

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