About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
The Maintenance Compliance Manager owns the technical and analytical health of JSSI Parts & Engines' rental engine portfolio of 100+ assets, combining compliance authority with predictive maintenance and reliability analytics. This role defines and approves technical work scopes on repair events, serves as the technical point of contact for customers experiencing engine-on-wing issues, and provides input to asset deployment decisions. The Maintenance Manager reports to the VP of Logistics & Asset Management and provides oversight to the Traxxall enrollment team for enrolling and maintaining Traxxall readiness for all owned assets. This position will have one direct report.
Key Responsibilities:
Maintenance Compliance Confirmation
- Accountable for the maintenance compliance confirmation of the rental engine portfolio; ensures all required Airworthiness Directives and Service Bulletins are embodied.
- Continuously screen Airworthiness Directives and Service Bulletins, evaluate fleet-wide financial impact, and coordinate compliance deadlines directly with lessees.
- Maintain current technical knowledge of each asset's condition — TSN, TSO, CSN, CSO, green time, LLP status, previous squawks, exceedances, and performance — as the technical authority for planning and lease decisions.
- Define and approve technical work scopes for engine shop visits, customized to remaining lease term and operating environment rather than default packages, and compliance confirmation on repair orders managed by the Asset Event Manager & Planner.
- Oversee pre- and post-rental inspections, work order audits, and physical and documentary fleet audits to confirm assets and renters meet contractual and compliance standards.
- Serve as the technical point of contact for rental customers, providing remote troubleshooting and AOG support for engine-on-wing issues.
- Validate vendor compliance documentation for brokered leases prior to client delivery.
- Audit repair order close-out documentation for completeness and accuracy before records are finalized.
Predictive Analytics & Asset Financial Calculations
- Analyze engine operating data, flight hours and cycles, and oil analysis reports to predict component failures and build predictive maintenance schedules.
- Maintain a rolling maintenance event forecast based on asset utilization and LLP replacement schedules, calculating projected maintenance reserve requirements for Finance.
- Review and analyze maintenance and inspection data, deriving required actions such as inspection interval reductions.
- Review and reconcile engine technical records at lease start and end to assess damage and calculate Power-by-the-Hour maintenance utility fees.
- Audit and track historical trace documentation for high-value life-limited parts (LLPs) to protect resale and rental value.
- Provide recommendations on asset utilization and deployment to Asset Management leadership.
Records, Quality & Cross-Functional Coordination
- Own logbook and documentation management for lease and acquired assets, ensuring FAA Form 8130-3s, EASA Form 1s, and logbooks are archived accurately and meet global regulatory standards.
- Enroll assets into Traxxall with full configuration, leveraging Traxxall's platform structure to maintain accurate, real-time maintenance records.
- Direct and review the Philippines-based support team's records and enrollment work, ensuring accuracy and turnaround meet JPE standards.
- Support the Asset Event Manager & Planner across unplanned requirement changes, new leases, and post-lease records — providing compliance input to the plan and confirming AvSight and Traxxall are updated with completion and lease status.
- Keep AvSight and Traxxall current and accurate across all assigned assets, ensuring the broader Asset Management team works from reliable data.
- Participate in planning reviews with Asset Management leadership, providing technical, analytical, and compliance visibility into fleet condition and risk.
Desired Credentials:
Required
- 5+ years of turbine engine maintenance experience, including at least 3 years in data analysis, fleet forecasting, or technical engine leasing.
- Strong analytical skills; able to interpret performance, oil analysis, log books, and maintenance data and translate it into predictive schedules and financial calculations.
- Proficiency in Excel, including VLOOKUP, pivot tables, and forecasting models, and experience with aviation maintenance tracking systems such as Traxxall, CAMP, Quantum, or comparable platforms.
- Ability to prioritize and execute in high-pressure situations while maintaining attention to detail.
- Experience directing or reviewing the work of a remote or outsourced support team.
Preferred
- FAA Airframe and Powerplant (A&P) Certification or a strong background in turbine engines.
- Experience with AvSight or comparable inventory management platforms.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $90,000 to $150,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
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