Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for the planning and designing of broadband communication systems. Designs systems and collaborates with vendors to determine project specifications. Inspects projects periodically to ensure adherence to project specifications. Prepares and maintains project documentation. Identifies new service areas and assists in resolving customer service complaints. Works with moderate supervision/guidance.
Job Description
Core Responsibilities:
- Designs broadband communication systems using various design software packages. Produces layout designs for coaxial and fiber placement and fiber routing and connectivity. Verifies designs are in adherence to regional hybrid fiber coax (HFC) architecture and designs specifications and processes HFC span replacements.
- Conducts analysis to determine efficiency, equipment economy, and systems operation simplicity.
- Prepares prints, special maps, key maps, graphs, diagrams, and graphic drawings for use by other departments. Updates and maintains system maps, keys, and design files.
- Processes HFC SMB and small plant extensions. Prepares files and assigns to business partner in P2. Receives files and QC in Spatial.
- Generates HFC design package for construction including design DWG or PDF and BOM, splice matrix, and optical BOM/Design. Uploads design package to P2 and approves design task.
- Plans Coax Networks (brownfield/greenfield, mid-split, relocates, tie points).
- Plans Fiber networks (Metro-E).
- Processes HFC and Fiber projects. Prepares files and assigns to business partner in P2. Receives files and QC in Spatial. Coordinates with construction and sales as necessary.
- Assigns and maintains wavelengths and generates Metro-E design package for construction including design, DWG or PDF, BOM, splice matrix, and optical BOM/Design. Uploads design package and P2 and approves design task.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
2-5 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
