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Gurugram, Haryana, India
Onsite
What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum.
Our CERATIZIT sites in India are key production and sales locations — offering precision tools and services for the automotive, aerospace, electronics and engineering sectors, with a strong focus on innovation and sustainability.
Join a highly motivated team in India, where local expertise meets the global knowledge and values of the Plansee Group.
TASKS & RESPONSIBILITIES
➢ Provide technical support to the Sales Team for business conversion, market penetration, and customer retention.
➢ Provide hands-on expertise in manufacturing processes, conduct technical and DAP discussions with customers, and coordinate tooling-up projects.
➢ Demonstrate hands-on experience in CNC machines, NC programming, and complete project execution as per committed timelines.
➢ Demonstrate value propositions by presenting cost-saving and productivity improvement proposals to customers through the best tooling solutions over competition, seminars, and technical presentations.
➢ Lead the sales team in identifying process improvement opportunities at customer premises and provide the right tooling proposals to establish improved CPC and productivity.
➢ Identify conversion opportunities with key customers and conduct extensive tooling trials to achieve better cost savings, supporting the sales team in generating new business.
➢ Provide sound technical knowledge in work-holding devices and cutting tool troubleshooting.
➢ Act as the nodal coordinator in the complaint management system and assist the sales team with the right strategy for both real-time and offline troubleshooting cases.
➢ Coordinate with stakeholders from design, project, and production teams to finalize tooling solutions and propose new products.
➢ Build technical competence within the sales team through training programs, webinars, and seminars conducted both at customer premises and through online platforms.
PROFILE / REQUIREMENTS
➢ Bachelor's Degree in Mechanical Engineering, Production Engineering, Manufacturing Engineering, Metallurgy, or a related field.
➢ 5 to 8 years of experience in cutting tool applications, machining processes, CNC manufacturing, or production engineering.
➢ Strong knowledge of metal cutting technology, machining parameters, and tool geometry. Hands-on experience with CNC Turning Centres, Machining Centres, Multi-Axis Machines, and Tool Presetting Systems.
➢ Good understanding of carbide tooling, indexable tooling systems, solid carbide tools, inserts, and workpiece materials.
➢ Experience in troubleshooting machining issues such as poor surface finish, tool wear, chatter, burr formation, and dimensional inaccuracies.
➢ Willingness to travel extensively for customer visits, tool trials, and technical support activities. Proficiency in MS Office and familiarity with CAD/CAM software are an added advantage.
WHAT WE OFFER
➢ Opportunity to work in a diverse, energetic, and passionate organization.
➢ Close strategic collaboration with leadership and cross-functional teams.
➢ Opportunity to contribute directly to business growth and regional expansion initiatives.
➢ Professional development opportunities within an international and growth-oriented organization.
Vijaya Kumar | Recruiting Team | vijaya.kumar@plansee-group.com
CERATIZIT India Pvt. Ltd
