Engineer III (Platform Infrastructure Engineer)

Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By dynamically connecting financial, strategic, and operational plans in real-time, companies trust Anaplan to give them the power to anticipate change, address complexity, deliver operational insights, increase profits, and stay ahead of their competition.

What unites Anaplanners across teams and geographies is our commitment to our customers’ success and our collective motivation to achieve ambitious goals. We champion diversity of thought and ideas, and we behave like leaders irrespective of title. When you work for us, you’ll be part of a winning culture that’s dedicated to creating opportunities for our customers, partners, and employees. We hope you’ll join us. Let’s create something incredible together!

We’re looking for a Senior Platform Infrastructure Engineer to join our Platform Infrastructure Operations Team in Gurugram. In this role, you will be responsible for the operational health, maintenance, and reliability of the Kubernetes infrastructure and in-cluster services that underpin Anaplan’s SaaS product offering.

You will focus on maintaining the stability and performance of our large-scale production environments. This includes participating in on-call rotations, responding to incidents, performing essential maintenance, and supporting our developer teams with Kubernetes related queries and asks. This is a hands-on role where you will work with a broad range of modern infrastructure technologies to ensure our platform is secure, resilient, and efficient. This role will report directly to the Engineering Manager.

Your Impact

• Lead platform maintenance task, upgrades, and patching across our Kubernetes clusters and in cluster services to ensure stability and security.
• Design and implement automation efforts to reduce manual tasks and improve system reliability.
• Troubleshoot and resolve production issues, acting as a point of escalation for complex issues. Perform root cause analysis and participate in incident/problem management processes.
• Act as a technical lead, providing mentorship, guidance, and code reviews for junior engineers.
• Partner with engineering leads across Platform infrastructure to define the technical roadmap for the Kubernetes platform and cloud infrastructure.
• Collaborate with development teams, addressing queries and requests related to Kubernetes and infrastructure.
• Develop and improve observability by developing dashboards and alerting within Grafana to drive improvements in MTTD and MTTR.

Your Qualifications

• Bachelor’s degree in computer science, mathematics, engineering, or a related field, or equivalent practical experience.
• Hands-on experience managing and supporting infrastructure in a Public Cloud environment (AWS, GCP, or Azure).
• In depth knowledge and operational experience with large-scale and multi-tenant Kubernetes environments.
• A solid understanding of Linux system administration.
• Proficiency with Infrastructure-as-Code (IaC) tooling such as Terraform.
• Experience with Observability tools such as Grafana, Prometheus, or OpenTelemetry.
• Software development or scripting skills for automation (e.g., Python, Go, or Bash).
• Proven track record of designing, deploying, and maintaining highly available cloud architectures.
• Experience working in an operational context, including an understanding of incident management and on-call responsibilities.

Preferred Skills

• Experience with Kubernetes in-cluster services like Ingress Controllers (e.g., Traefik, Ingress NGINX), Cert Manager, and a Service Mesh (eg. Istio).
• Experience with configuration management tools like Ansible.
• Understanding of Agile/Kanban methodologies.

Our Commitment to Diversity and Inclusion

Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondences, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcement is to obtain privileged information from individuals.

Anaplan does not:*-+

1. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
2. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to humanresources@anaplan.com before taking any further action in relation to the correspondence.