Summary Statement:
The Platform Infrastructure Engineer is responsible for the design, implementation, and ongoing operation of enterprise infrastructure platforms including compute, storage, virtualization, and core networking. This role ensures high availability, performance, and scalability of systems supporting business-critical applications. Responsible for translating business and technical requirements into infrastructure solutions, driving automation and standardization, and maintaining platform health through monitoring, patching, and lifecycle management. Collaborates across teams to support deployments, migrations, and continuous improvement of infrastructure services.
Primary Job Duties: Includes but is not limited to:
- Design, implement, and maintain enterprise infrastructure platforms including compute, virtualization, storage, and core networking.
- Translate business and technical requirements into scalable, highly available infrastructure solutions.
- Deploy and support platforms such as VMware, Nutanix, Cisco UCS, and enterprise storage systems.
- Monitor system performance, capacity, and availability; provide recommendations for optimization, upgrades, and lifecycle management.
- Perform system patching, firmware upgrades, and hardware/software maintenance to ensure platform stability and security compliance.
- Troubleshoot and resolve infrastructure issues across compute, storage, networking, and operating systems.
- Support disaster recovery, backup, and business continuity strategies to ensure resilience of critical systems.
- Collaborate with application, database, security, and network teams to support deployments, migrations, and operational needs.
- Develop and maintain infrastructure documentation, diagrams, and standard operating procedures.
- Communicate regularly with management and stakeholders on project status, risks, and operational updates.
- Obtain and maintain position-specific licensing as required by regulatory or gaming authorities.
- Perform other job-related duties as assigned.
Qualifications: Includes but is not limited to:
- Strong proficiency in enterprise infrastructure platforms and enterprise storage solutions (e.g., SAN/NAS)
- Experience in design, deployment, and support of compute, virtualization, storage, and core networking infrastructure.
- Solid understanding of networking concepts including TCP/IP, VLANs, routing, switching, and data center fabrics.
- Strong experience with Linux operating systems (e.g., Red Hat, Oracle Linux, Rocky Linux), including system administration, patching, troubleshooting, and performance tuning.
- Familiarity with automation and scripting tools (e.g., PowerShell, Python, Ansible) to improve operational efficiency.
- Ability to troubleshoot complex, multi-tier infrastructure issues across compute, storage, and networking.
- Proficiency in identifying and resolving database performance issues.
- Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.
- Ability to work varied shifts, including nights, weekends, and holidays.
Preferred:
- Experience with data center technologies including Cisco UCS, Cisco ACI, and enterprise networking environments.
- Experience with enterprise virtualization platforms
- Familiarity with Linux system hardening, security best practices, and audit compliance.
- Experience with enterprise storage solutions (e.g., Pure Storage, NetApp) and backup platforms such as Veeam.
- Experience in hospitality systems and business intelligence systems.
- Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
- At least 21 years of age.
- Bachelor’s Degree in Computer Science, Information Technology, Information Systems, or a related field.
- 5+ years of experience in infrastructure engineering, systems engineering, or a related role supporting enterprise environments.
- VMware Certified Professional (VCP), Nutanix Certified Professional (NCP), Cisco Certified Network Associate (CCNA), RHCSA (Red Hat Certified System Administrator) or equivalent.
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States.
- Ability to obtain the following:
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Work is typically performed in an office
- Must be tolerant of varying conditions of noise level, temperature, illumination, and air quality.
- Prolonged sitting/standing.
- Bending and reaching.
- Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 25lbs.
- Eye/hand coordination.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
- Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
- Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
- Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
- Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
- Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
