Job Description:
1. Problem Definition & Issue Management :
(i) Lead problem definition for field issues using a structured and data-driven approach .
(ii) Analyze field failure trends and identify high-impact issues.
(iii) Assign the actions to relevant engineering and manufacturing functions to address design or process gaps.
2. Root Cause Analysis (RCA) :
(i) Conduct root cause analysis with cross-functional teams.
(ii) Use tools such as 8D, Fishbone, and 5-Why.
3. 8D Process Management - Execute end-to-end 8D documentation -Ensure closure of all disciplines including Field upgrade tracking.
4. Sustainable Solution Implementation :
(i) Implement corrective actions for field and production issues.
(ii) Validate effectiveness and prevent recurrence.
5. Field Support & Investigation :
(i) Support field work procedures.
(ii) Execute and participate joint field investigations.
6. E2E Field Deficiency Report (FDR) handling :
(i) Consolidate FDR reports.
(ii) Drive end-to-end lifecycle management of FDR.
7. Cross-Functional Collaboration ;
(i) Work with design, manufacturing, suppliers, and service teams
(ii) Coordinate management meetings with CFT members.
Preferred candidate profile
Ohmium is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.