Engineering Manager

We are seeking an Engineering Manager to lead 2–3 software teams — roughly 12–20 engineers in total — each made up of a mix of contractors and full-time staff, including Product Owners and tech leads. This role isn't a hands-on coding position. It's about the people and the direction: growing engineers, keeping the teams healthy and focused, and steering decisions about technical debt and platform investment.

You'll be the person tech leads bring their thinking to — a sounding board who can pressure-test an approach, and just as importantly, push back when something is being over-engineered or over-thought. You'll own the people side of your teams (development, performance, retention, hiring) and represent their work and capacity to stakeholders across the organization. You'll also lead the teams through change — including driving the adoption of AI tools and challenging engineers to work in new, more effective ways.

As a payments business, we operate to rigorous security and regulatory standards, so sound engineering judgment carries real weight here. The best fit is someone who has managed engineers before, has enough technical depth to challenge engineering decisions credibly, and is comfortable leading through influence rather than authorship.

Key Responsibilities:

• Manage and develop multiple teams of engineers across a wide seniority range, supporting their growth, performance, and career direction.
• Lead blended teams of contractors and full-time staff, keeping each group focused, healthy, and productive.
• Lead the teams through change — including driving AI tool adoption and challenging engineers to adapt how they work.
• Set and defend direction on technical debt and platform investment, balancing long-term health against delivery pressure.
• Act as a sounding board for tech leads — pressure-test their thinking and challenge over-engineering or over-thinking before it costs the teams time.
• Partner with Product Owners and tech leads to keep delivery aligned, realistic, and well-prioritized.
• Manage stakeholder relationships, communicating team capacity, progress, and trade-offs clearly.
• Recruit and retain strong engineers, and build teams people want to work on.

Skills & Experience:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field — or equivalent industry experience.
• Proven experience managing software engineers, including senior engineers and a mix of contractors and full-time staff.
• Experience delivering software in a regulated, security-conscious environment such as payments or financial services (familiarity with standards like PCI DSS, HIPAA, SOX, GDPR, or CCPA is an advantage).
• A track record of leading teams through change, including adopting new tools and ways of working.
• Enough technical depth to credibly challenge architecture and engineering decisions — though this is not a coding or code-review role.
• A track record of leading through influence: guiding tech leads and POs rather than directing the work yourself.
• Experience working with remote and globally distributed teams.
• Strong communication and stakeholder-management skills.

As well as being a part of something exciting everyday, you will also receive the following benefits:

• Competitive salary + bonus 
• A remote first culture!
• Flex PTO 
• Health, Dental and Vision Insurance
• 13 Paid Holidays
• Company volunteer days

What we do!

NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/

#LI-Remote