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A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
We are seeking a highly strategic and results-driven Engineering Manager to lead our Process, Industrial, and Product Engineering teams within the Global Services & Solutions (GSS) organization. The role is based onsite in Austin, TX.
This role requires a strong leader capable of driving operational excellence, supporting business growth, developing long-term strategies, and rapidly adapting to a dynamic and constantly evolving service environment.
The ideal candidate combines deep technical expertise with strong business acumen, enabling decisions that balance customer requirements, operational efficiency, cost, quality, and scalability. This individual must be comfortable managing complexity and building contingency plans (Plan A, B, C, and D) to successfully navigate changing business conditions
What a typical day looks like:
- Lead and develop multidisciplinary engineering teams, including Process Engineering, Industrial Engineering, and Product Engineering.
- Define and execute short-term and long-term engineering strategies aligned with business objectives.
- Drive Lean Manufacturing initiatives across operations to improve productivity, quality, cost, safety, and customer satisfaction.
- Support business growth through the design and implementation of scalable operational solutions.
- Lead automation and digital transformation initiatives, identifying opportunities to leverage emerging technologies, Industry 4.0 concepts, AI, robotics, and data-driven decision making.
- Partner with Operations, Quality, Supply Chain, IT, Facilities, and Customer teams to deliver business results.
- Develop capacity planning, labor models, facility layouts, process flows, and operational roadmaps.
- Manage engineering support for fulfillment, logistics, warehousing, repair, refurbishment, reverse logistics, and service operations.
- Establish KPIs, dashboards, and performance management systems to drive accountability and continuous improvement.
- Lead new customer implementations, product transfers, operational expansions, and site transformation projects.
- Create contingency strategies and risk mitigation plans while maintaining business continuity in fast-changing environments.
- Drive a culture of innovation, problem-solving, agility, and operational excellence.
The experience we’re looking to add to our team:
- Bachelor's degree in Engineering, Supply Chain, Operations Management, or a related field.
- 8+ years of progressive leadership experience in engineering, manufacturing, or operations environments.
- Proven success leading Process, Industrial, and Product Engineering organizations.
- Strong knowledge of Lean Manufacturing, Six Sigma, Kaizen, Value Stream Mapping, Standard Work, and continuous improvement methodologies.
- Experience with automation technologies, robotics, Industry 4.0, artificial intelligence, digital transformation, and data-driven decision-making.
- Experience supporting service-oriented operations, including:
- Fulfillment
- Warehousing
- Logistics
- Repair Operations
- Refurbishment Programs
- Reverse Logistics
- Inventory Management
- Materials Management
- Strong financial and business acumen with experience developing business cases, ROI analyses, and capital investment proposals.
- Proven ability to make effective decisions in ambiguous situations while balancing risk and business needs.
- Excellent leadership, communication, and stakeholder management skills
- Lean Six Sigma Black Belt or equivalent certification.
- Experience leading large-scale operational transformations and multi-site organizations.
- Working knowledge of Warehouse Management Systems (WMS), ERP systems, Manufacturing Execution Systems (MES), and data visualization platforms.
- Experience within Global Services & Solutions (GSS), aftermarket services, repair, refurbishment, or reverse logistics environments.
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What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement


Application Deadline:
Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
Job Posting Start Date 08-25-2026 Job Posting End Date 10-26-2026


Job Category
Production Engineering
Is Sponsorship Available?
No
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
