Twin Creeks Country Club - Cedar Park, TX
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
The Engineering Manager is responsible for the overall operation, maintenance, reliability, and long-term performance of the club’s building systems, mechanical equipment, and physical facilities. This position oversees preventive maintenance, repairs, equipment management, vendor relationships, capital planning, safety compliance, and maintenance team performance.
The Engineering Manager is expected to operate proactively, identify potential issues before they become operational problems, protect the club’s physical assets, and ensure all facilities are safe, functional, attractive, and ready for daily operations.
This role works closely with the General Manager and department leaders to minimize operational disruptions, manage expenses, improve equipment reliability, and deliver an exceptional member and guest experience.
KEY RESPONSIBILITIES
1. Engineering Operations and Facility Management
- Oversee the daily operation and condition of clubhouse facilities, mechanical systems, equipment rooms, and associated building infrastructure.
- Conduct routine inspections of the clubhouse, kitchens, dining spaces, event areas, restrooms, offices, employee areas, parking areas, and exterior facilities.
- Monitor HVAC, plumbing, electrical, lighting, water heating, pumps, doors, locks, and other building systems.
- Identify and resolve facility issues that affect safety, appearance, comfort, or daily operations.
- Establish operational standards that maintain a clean, safe, functional, and professional environment.
- Ensure maintenance issues are corrected, assigned, scheduled, or communicated to the appropriate leader.
- Coordinate facility readiness with clubhouse leadership and other departments.
2. Preventive Maintenance and Equipment Reliability
- Develop, implement, and maintain a comprehensive preventive maintenance program.
- Establish daily, weekly, monthly, quarterly, semiannual, and annual maintenance schedules.
- Ensure scheduled inspections, servicing, and equipment maintenance are completed and documented.
- Maintain accurate equipment inventories, service records, warranty information, and repair histories.
- Monitor equipment condition, age, performance, and recurring failures.
- Identify opportunities to improve reliability, reduce emergency repairs, and extend equipment life.
- Evaluate repair-versus-replacement decisions based on cost, reliability, safety, and expected useful life.
- Establish clear maintenance standards and accountability for all assigned work.
3. HVAC and Building Systems
- Oversee the performance and maintenance of all clubhouse HVAC systems.
- Monitor building temperatures and identify issues affecting member comfort, employee working conditions, food service, and events.
- Coordinate preventive servicing and repairs with qualified HVAC contractors.
- Monitor filters, motors, belts, controls, and other serviceable components as appropriate.
- Oversee the monitoring of plumbing, drainage, water heaters, pumps, and visible electrical systems.
- Identify recurring failures, aging equipment, and major system deficiencies.
- Ensure licensed or specialized work is performed by properly qualified and authorized personnel.
- Communicate significant building-system concerns and potential operational impacts to management promptly.
4. Work Order and Project Management
- Manage the club’s designated maintenance work-order system.
- Establish priorities based on safety, operational impact, member experience, and urgency.
- Assign and monitor work orders to ensure timely completion.
- Document repairs, materials, labor, follow-up requirements, and outstanding issues.
- Evaluate recurring maintenance requests and develop permanent solutions when practical.
- Coordinate facility improvement projects, equipment repairs, and contractor work.
- Verify completed work meets expectations for quality, safety, and operational readiness.
- Communicate project timelines, facility disruptions, and unresolved issues to leadership.
5. Vendor and Contractor Management
- Coordinate outside contractors and service providers for maintenance, inspections, repairs, and equipment servicing.
- Schedule service visits and communicate property access requirements.
- Review project scopes, proposals, and pricing.
- Obtain multiple quotes or documented pricing comparisons for significant projects when practical.
- Monitor contractor performance and verify work has been completed properly.
- Review invoices for accuracy and confirm services align with approved work.
- Maintain vendor contacts, service agreements, warranties, and maintenance records.
- Identify opportunities to improve service quality, response times, and cost efficiency.
6. Safety and Emergency Response
- Maintain a safe working environment for members, guests, and employees.
- Conduct routine facility and equipment safety inspections.
- Identify and address slip, trip, electrical, plumbing, structural, and other facility hazards.
- Maintain emergency equipment and ensure mechanical rooms and emergency access points remain safe and accessible.
- Coordinate appropriate response to major water leaks, HVAC failures, electrical outages, flooding, equipment breakdowns, gas concerns, structural damage, and other facility emergencies.
- Immediately communicate significant safety concerns and critical system failures to management.
- Coordinate with qualified contractors and emergency service providers when necessary.
- Support the club’s emergency preparedness and facility safety procedures.
7. Capital Planning and Asset Management
- Identify current and future facility improvement and capital replacement needs.
- Conduct periodic assessments of building systems and major equipment.
- Develop recommendations based on equipment age, repair history, reliability, energy efficiency, safety, and expected useful life.
- Prepare supporting cost estimates and vendor proposals for management review.
- Identify equipment approaching the end of its useful life before failure occurs.
- Assist with annual capital budgets and long-term facility improvement plans.
- Evaluate opportunities to improve system performance, reduce operating costs, and protect club assets.
- Communicate significant capital needs and potential risks to leadership proactively.
8. Budget and Expense Management
- Manage engineering and maintenance expenses within established budget expectations.
- Review repair costs, parts, supplies, contractor invoices, and service agreements.
- Monitor actual expenses against budget and identify variances.
- Forecast major maintenance expenses and communicate unexpected costs to management.
- Identify cost-saving opportunities without compromising safety, reliability, or the member experience.
- Evaluate repair-versus-replacement decisions from an operational and financial perspective.
- Assist in developing annual operating and capital budgets.
- Maintain a focus on effort over expense while protecting the club’s assets and service standards.
9. Team Leadership and Development
- Direct, schedule, and prioritize the work of assigned engineering and maintenance employees.
- Establish clear daily priorities, performance expectations, and quality standards.
- Train employees on maintenance procedures, equipment operation, and safety practices.
- Monitor productivity, work quality, time management, and accountability.
- Provide coaching, performance feedback, and employee development opportunities.
- Ensure assigned employees follow appropriate safety practices and operating procedures.
- Foster a proactive culture in which employees take ownership of facility issues and follow through on assigned responsibilities.
10. Member Experience and Event Readiness
- Partner with clubhouse leadership to ensure facilities are ready for daily member use and scheduled events.
- Inspect dining areas, event spaces, restrooms, kitchens, HVAC, lighting, furniture, fixtures, and exterior arrival areas before major events.
- Resolve facility issues that could negatively affect members, guests, or event operations.
- Respond promptly to concerns involving temperature, lighting, plumbing, equipment, and general facility condition.
- Coordinate maintenance activities around club events and operating schedules to minimize disruption.
- Maintain a professional, welcoming, and well-maintained environment throughout the property.
11. Communication and Reporting
- Maintain regular communication with the General Manager and appropriate department leaders.
- Report significant equipment failures, safety concerns, unexpected expenses, vendor issues, recurring repairs, and capital needs.
- Provide updates on open work orders, preventive maintenance completion, projects, and outstanding facility issues.
- Communicate potential disruptions to club operations before they affect members or employees.
- Provide recommendations for corrective action and long-term solutions.
- Maintain accurate documentation of maintenance activities, equipment condition, and facility improvement needs.
ROUTINE MANAGEMENT RESPONSIBILITIES
Daily
- Inspect facility conditions and critical building systems.
- Review outstanding work orders and prioritize urgent issues.
- Assign work and coordinate contractors as needed.
- Monitor member-facing areas and resolve operational concerns.
- Communicate significant issues to leadership.
Weekly
- Review open work orders and preventive maintenance completion.
- Inspect mechanical rooms and major equipment.
- Review upcoming events, vendor visits, and project schedules.
- Evaluate recurring maintenance problems and parts inventory.
- Identify emerging facility concerns and capital needs.
Monthly
- Review engineering expenses against budget.
- Evaluate equipment performance and recurring repairs.
- Update equipment records and service histories.
- Review vendor performance and outstanding projects.
- Inspect the overall condition of club facilities.
- Provide management with a summary of significant issues, expenses, and recommendations.
Annually
- Assist with operating and capital budget development.
- Complete comprehensive facility and equipment assessments.
- Update preventive maintenance schedules and equipment inventories.
- Review service contracts, vendor relationships, and equipment replacement plans.
- Evaluate long-term facility improvement opportunities.
- Review safety procedures and emergency preparedness.
PERFORMANCE EXPECTATIONS
The Engineering Manager will be evaluated on:
- Overall facility condition, appearance, and operational readiness.
- Preventive maintenance completion and documentation.
- Work-order response times and completion rates.
- Building-system reliability and reduction of recurring failures.
- Safety performance and risk mitigation.
- Budget management and expense control.
- Vendor management and project execution.
- Equipment lifecycle management and capital planning.
- Team productivity, development, and accountability.
- Communication and follow-through with leadership.
- Protection of club assets.
- Support of member and guest satisfaction.
QUALIFICATIONS AND EXPERIENCE
- Experience in facilities management, building engineering, maintenance operations, or a related field.
- Working knowledge of HVAC, plumbing, electrical systems, mechanical equipment, and general building maintenance.
- Experience developing or managing preventive maintenance programs.
- Experience coordinating contractors, vendors, facility repairs, and improvement projects.
- Ability to evaluate equipment condition, prioritize repairs, and recommend replacement strategies.
- Strong organizational, communication, leadership, and problem-solving skills.
- Ability to manage operating expenses, evaluate proposals, and assist with capital planning.
- Commitment to workplace safety, operational reliability, and high service standards.
- Ability to work flexible hours and respond to urgent facility issues when necessary.
Relevant technical training, trade certifications, and facilities management credentials are preferred.
OPERATING STANDARD
See it. Own it. Fix it. Follow up.
The Engineering Manager is expected to take ownership of facility conditions and building-system performance. Issues must not be ignored or assumed to be someone else’s responsibility. Every concern must be corrected, assigned, scheduled, or communicated to the appropriate leader, with follow-up to ensure resolution.
The overall goal is to maintain a safe, reliable, efficient, and attractive facility that protects the club’s assets, supports daily operations, controls expenses, and delivers an exceptional experience for members and guests.
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
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