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Lisboa, Portugal
Hybrid
Not Available
At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
As an Engineering Manager for CS Tech at Catawiki, you’ll lead and develop a team of 7–10 engineers, shaping the technology at the heart of our customer support experience. Your mission is to delight customers, especially when things don’t go to plan, by building tools that strengthen our AI Frontline and enable the entire Customer Service department to resolve issues quickly, fairly and consistently.
You’ll own the technical direction and partner closely with Product, Design and CS to turn customer insights into better answers, simpler workflows and smooth handovers between AI and people.
By combining technical judgement with empathetic leadership, you’ll help engineers experiment, take ownership and grow while delivering reliable systems. Your influence will extend beyond your team - the decisions you make will shape how AI and people work together to earn customer trust and deliver exceptional support at scale
You'll help shape Catawiki's post-order journey by leading the team and the technical decisions behind a more reliable shipping experience. Your work will connect customer needs, engineering quality, and the team's growth.
You measure what matters, stay close to the details when needed, and know when to guide versus when to step in. You balance technical leadership with people leadership and care about the team, the systems, and the outcomes they own.
If you're excited about this role but your experience doesn't perfectly match every requirement, we encourage you to apply anyway. You might be exactly who we're looking for.
You'll be part of our growing Engineering and Product Hub in Portugal, working across locations and disciplines to improve customer service for buyers and sellers.
This is a Hybrid role based in Lisbon. You will work from our Lisbon Hub a minimum of 2 days per week.
At this time, we are only considering candidates who are already based in the Portugal. As a result, visa sponsorship and relocation support are not available for this position.
You'll be part of an enthusiastic, highly motivated team of 800+ Catawikians.
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
