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Ciudad de México, México
Onsite
About Fanatics Collectibles
Fanatics Collectibles is the home of sports cards, trading cards, and collectibles for over 100 million fans worldwide. As part of the global Fanatics Collectibles platform, we're rebuilding how collectors discover, buy, sell, and experience their hobby with world class technology and product experiences.
As part of Fanatics Collectibles’ continued global growth, we are establishing a new technology hub in Mexico City focused on operational excellence, platform scalability, trust, and customer experience. This team partners closely with Customer Experience (CX), Trust & Safety, Fraud Prevention, Payments, and Financial Operations organizations to build scalable systems and operational tooling that support millions of users and transactions globally.
About the Fanatics Collectibles D2C Trust & Safety Domain
T&S keeps the marketplace fair and fraud-resistant across Fanatics Live, Collect, and Topps.com, enforcing content and behavior policy, preventing fraud and multi-accounting, and protecting transaction integrity. The team relies on a small set of integrated services that this engineering team will support and extend: fraud/behavioral signals, identity verification and KYC, transaction risk and chargeback protection, real-time chat/DM moderation, and dispute/chargeback evidence management.
The Role
Fanatics Collectibles’ is building its engineering presence in Mexico City, and we're looking for our first Engineering Manager to help establish and grow the site. This leader will build and develop a high-performing engineering team while partnering closely with the Senior Director, Engineering to establish engineering culture, operational excellence, and organizational growth.
As Engineering Manager, you will lead Software Engineers supporting Trust & Safety. This is a newly created, dedicated engineering team for Trust & Safety, you will be building the team and its roadmap from the ground up. Your primary responsibility is enabling your team to deliver business outcomes through coaching, execution, and cross-functional leadership.
Basic Qualifications
The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/
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