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New York, New York, United States
Remote only
Not Available
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
Kora is Cedar’s conversational AI agent for medical billing, and we are expanding its ability to support patients across the healthcare financial journey. Kora is at the center of Cedar’s overall product strategy going into 2027 so we are looking for a hands-on Engineering Manager to help us grow its capabilities across voice, chat, and text modalities. This role provides a high visibility opportunity to directly impact Cedar’s business goals and our ability to help patients navigate their healthcare finances.
In addition to building patient-facing capabilities, you will turn what you learn into reusable tools and systems that make it faster to develop and scale, including orchestration that helps Kora determine the most useful next action based on each patient’s context. You will help design reliable ways for Kora to work alongside call-center specialists, so automation handles routine work and people can focus on patients who need a personal touch.
EMs at Cedar are responsible for their team’s success, balancing technical leadership with people development. You will lead technical design and contribute production-level code while guiding your team toward impactful results. You’ll partner with Product, Design, and Data Science to implement on product strategy and deliver a frictionless financial experience for patients.
Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range and Benefits
*Subject to location, experience, and education
#LI-REMOTE #LI-DS
What do we offer to the ideal candidate?
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
