Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
Become an Engineering Manager / Senior Engineering Manager at Bloomreach and lead our Application Platform team. In this role, you will lead a foundation team that provides frameworks and shared backend capabilities for product engineering across Engagement, including IAM, audit log, billing pipelines, file management, and core application-development building blocks.
You will partner closely with Product, Infrastructure, Security, and application engineering teams to ensure our platform is reliable, secure, scalable, and developer-friendly. Your work will have broad impact across the Bloomreach Engagement product, which runs on Kubernetes in GCP and supports customer-facing capabilities such as authentication, authorization, account and project management, usage dashboards, and platform APIs used by multiple teams.
This is a full-time role based in one of our Central European offices (Bratislava, Brno, Prague) or remote from Central and Eastern Europe.
What You’ll Do
- Lead and grow a high-performing engineering team through hiring, coaching, performance management, and career development.
- Set the team’s direction and execution rhythm, balancing roadmap delivery, platform investments, AI adoption, operational excellence, and technical debt reduction.
- Drive the team’s operating cadence, including planning, backlog refinement, standups, retrospectives, and other team rituals that improve alignment, execution, and continuous improvement.
- Own the delivery of shared application-platform capabilities that other Engagement teams build on, including application frameworks, authentication and authorization foundations, audit logging, billing-related pipelines, and internal developer tooling.
- Partner with product and engineering stakeholders across Engagement to identify leverage points where platform improvements can increase delivery speed, consistency, reliability, and developer effectiveness for multiple teams.
- Drive strong engineering execution through clear priorities, healthy team rituals, continuous improvement, and pragmatic technical decision-making.
- Drive AI adoption within the team and in the platform capabilities APPT provides to others, ensuring new solutions improve team effectiveness and developer productivity while maintaining strong security, reliability, and operational stability.
- Help shape the technical vision for the evolution of the Engagement backend platform, especially around shared services, internal APIs, IAM, usage tracking, developer experience, and practical use of AI across engineering.
- Collaborate with Infrastructure and Security to ensure platform capabilities are robust in production and aligned with operational, compliance, and access-control requirements.
- Support healthy cross-team collaboration by providing guidance, standards, and office-hour style support for application teams building on top of platform foundations.
- Contribute to incident response, operational follow-through, and long-term improvements in team-owned production services, including team on-call responsibilities.
What We’re Looking For
- 6+ years in software engineering, with 2+ years in engineering leadership or people management.
- Proven experience leading backend or platform-oriented teams in a SaaS environment.
- Strong understanding of application-platform or internal-platform work, where success is measured by the effectiveness, safety, and speed it enables for other engineering teams.
- Hands-on technical background in modern backend systems and distributed architecture, with the ability to engage credibly in design discussions and guide technical trade-offs.
- Experience working with cloud-native systems in production, ideally including Kubernetes and GCP-based environments.
- Familiarity with shared engineering concerns such as authentication, authorization, auditability, developer tooling, CI/CD, and service integration patterns.
- Track record of driving adoption of new engineering practices or technologies, including AI-enabled ways of working, with clear attention to security, reliability, and stability.
- Strong stakeholder-management and communication skills across engineering, product, security, and adjacent platform teams.
- Ability to switch comfortably between strategic thinking and day-to-day execution.
- Strong ownership mindset, with a focus on building sustainable systems, improving team effectiveness, and maintaining healthy team operating models.
Nice to Have
- Experience leading teams that own shared frameworks, internal developer platforms, or foundational backend services.
- Experience with Python or Go ecosystems in large-scale production environments.
- Familiarity with IAM systems, billing/usage pipelines, or audit logging.
- Experience in multi-team engineering organizations where platform teams support a broad internal customer base.
- Experience contributing to engineering culture, operating models, and cross-team architecture governance.
Success in This Role
- First 30 days: Build a strong understanding of the team, its ownership boundaries, current roadmap, technical landscape, and key stakeholder relationships across Engagement.
- First 90 days: Establish trust with the team and partners, improve clarity around priorities and delivery, and identify the highest-impact opportunities to strengthen APPT’s role as a force multiplier for Engagement engineering.
- First 180 days: Deliver measurable improvements in team effectiveness, platform reliability, and developer experience, while helping shape a clear longer-term vision for the Application Platform team.
Why Bloomreach
- Work on foundational technology that enables multiple product teams and directly shapes the engineering experience across Engagement.
- Lead in a highly collaborative environment with meaningful technical depth and broad organizational impact.
- Help build the systems behind a product used by more than 1,400 global brands.
#LI-KP1
More things you'll like about Bloomreach:
Culture:
-
A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
-
We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
-
We believe in flexible working hours to accommodate your working style.
-
We work virtual-first with several Bloomreach Hubs available across three continents.
-
We organize company events to experience the global spirit of the company and get excited about what's ahead.
-
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
-
Personal Development:
-
We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
-
Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
-
Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
-
Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
-
The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
-
Subscription to Calm - sleep and meditation app.*
-
We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
-
We facilitate sports, yoga, and meditation opportunities for each other.
-
Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
-
Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
-
Everyone gets to participate in the company's success through the company performance bonus.*
-
We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
-
We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote
