Engineering Program Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

The Engineering Program Manager supports JLL's client, Amazon Global Real Estate & Facilities (GREF), holding responsibility for engineering program support within the assigned Area and back-up support for the Regional Engineering Manager. You will be responsible for MEP assets within the assigned buildings, collaborating with the Site Team for recommending, planning, and executing MEP repair and maintenance, and collaborating with the Regional Engineering Manager to plan, organize, schedule, and direct the design, maintenance, construction, renovation, and repair of the facilities within the assigned Area. You will also manage one or more engineering professionals. You will set priorities for the team to ensure task completion while coordinating work activities with other supervisors based on policies, procedures, and business plan. You will receive guidance and oversight from the Regional Engineering Manager.

What your day-to-day will look like:

• Manage individual program ownership with excellent communication skills to follow up that the processes remain current, are reviewed/revised accordingly, and are updated and shared, including Asset Life Cycle & Reliability; CapEx development; D&C Closeout, Commissioning, and Asset Data Gathering; and MEP employee comfort systems
• Provide support to the Regional Engineering Manager on existing or escalating MEP troubleshooting and repairs within the area
• Partner with the Regional Engineering Manager and Project Managers on new builds and projects ensuring consistency to standards and GREF Programs
• Partner with area Site Teams in the creation, recommendation, and approval of site-specific engineering programs
• Use data trends to identify potential system problems and proactively work with teams in solutioning/verification including Hot/Cold Calls and SEV1 (Emergency) and SEV2 (Urgent) Reactive Work Orders
• Assist the Site Teams and the Regional Engineering Manager with Corrigo MEP Assets and Preventative Maintenance Programs, validating that Assets are current with applicable JACS coding and PM programs meet equipment requirements for life expectancy and longevity
• Manage warranty program including ensuring all device warranty dates are recorded
• Partner with area SFM's and FM's on obtaining site specific information for Global Engineering, Sustainability, and other requests on low/no cost initiatives to drive and improve customer satisfaction
• Verify MEP standards are programmed and met at site locations while identifying potential design impacts
• Identify value add opportunities and partner with Regional Engineer Manager in development of narrative
• Manage equipment PM schedules
• Partner with other Engineering Program Managers to maintain consistency across the regions with process creation and improvement, high risk work notification, contract SLA and SOW review and updates, and information gathering deliverables
• Set priorities for the team to ensure task completion
• Coordinate work activities with other supervisors based on policies, procedures, and business plan
• Manage one or more engineering professionals.

Required Qualifications:

• BS degree in technology or engineering strongly preferred with Mechanical, Electrical, and Plumbing background a plus
• 3-5+ years of program management experience, implementing efficient large-scale platform projects through the full project lifecycle strongly preferred
• Ability to provide thought leadership and direction on assigned programs ensuring disciplined execution and continuous improvement of Program and Project Management practices
• Excellent leadership skills with ability to influence stakeholders and team members with a variety of personal styles to focus on right priorities under pressure and tight deadlines
• Effective conflict and impediments management in a fast-paced environment with ability to take higher responsibilities working with cross-functional team who are working on multiple priorities
• Detail-oriented and proactive in identifying/closing gaps in the program development and implementation lifecycle
• Self-motivated and independent critical thinker who can visualize and guide team during conflicting situations to stay focused on business goals and priorities
• Proven experience in process development and project management principles leading to improved outcomes with the ability to prioritize activities and work on multiple activities or priorities at once and stay on track and within budget
• Experience communicating effectively with leaders regarding the program scope, schedule, budget, risks, mitigation strategies, status, and expectations.

Preferred Qualifications:

• Track record supporting Amazon Global Real Estate & Facilities (GREF) holding responsibility for engineering program support within assigned Area
• Experience providing back-up support for Regional Engineering Manager
• Background with responsibility for MEP assets within assigned buildings
• Track record collaborating with Site Teams for recommending, planning, and executing MEP repair and maintenance
• Experience collaborating with Regional Engineering Manager to plan, organize, schedule, and direct the design, maintenance, construction, renovation, and repair of facilities within assigned Area
• Background managing one or more engineering professionals
• Track record setting priorities for teams to ensure task completion
• Experience coordinating work activities with other supervisors based on policies, procedures, and business plan
• Background managing individual program ownership with excellent communication skills to follow up that processes remain current and are reviewed/revised accordingly
• Track record with Asset Life Cycle & Reliability and CapEx development
• Experience with D&C Closeout, Commissioning, and Asset Data Gathering
• Background with MEP employee comfort systems
• Track record providing support to Regional Engineering Manager on existing or escalating MEP troubleshooting and repairs
• Experience partnering with Regional Engineering Manager and Project Managers on new builds and projects ensuring consistency to standards and GREF Programs
• Background partnering with area Site Teams in creation, recommendation, and approval of site-specific engineering programs
• Track record using data trends to identify potential system problems and proactively working with teams in solutioning/verification
• Experience with Hot/Cold Calls and SEV1 (Emergency) and SEV2 (Urgent) Reactive Work Orders
• Background assisting Site Teams and Regional Engineering Manager with Corrigo MEP Assets and Preventative Maintenance Programs
• Track record validating that Assets are current with applicable JACS coding
• Experience ensuring PM programs meet equipment requirements for life expectancy and longevity
• Background managing warranty programs including ensuring all device warranty dates are recorded
• Track record partnering with area SFM's and FM's on obtaining site specific information for Global Engineering and Sustainability requests
• Experience verifying MEP standards are programmed and met at site locations while identifying potential design impacts
• Background identifying value add opportunities and partnering with Regional Engineer Manager in development of narrative
• Track record managing equipment PM schedules
• Experience partnering with other Engineering Program Managers to maintain consistency across regions.

Location: On-site

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

97,400.00 – 141,100.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Las Vegas, NV

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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