Want to know if this job is worth applying to?
London, Ontario, Canada, Canada
Onsite
Imagine yourself…
Doing meaningful work that makes an everyday impact on the world around you.
Growing your expertise and expanding your skillset with every project.
Owning your ambition and fueling your career growth.
At Trojan Technologies, you have the power to make it possible.
Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services are used across municipal wastewater, drinking water, environmental contaminant treatment, and high-purity industrial applications.
When you join Trojan Technologies and the broader Veralto network, you become part of a culture where purpose meets possibility—where the work you do has an everyday impact on the world’s vital water resources, and where you are empowered to grow, develop, and build a meaningful career.
Take a moment to watch our video: The Power to Make Things Possible (https://vimeo.com/burnsmarketing/review/823050239/c5d19b300c)
We offer:
Competitive vacation and benefits package
Flexible working hours and hybrid work environment
Professional onboarding and training opportunities
Career coaching and development support
A collaborative, purpose-driven team
Comprehensive health benefits
Reporting to the Director, Product Verification & Assurance, the Engineering Specialist – CDT+R plays a critical role in Trojan’s Customer Defect Tracking & Resolution initiative. This position ensures that field performance data, service issues, and returned product findings are translated into meaningful, end-to-end improvements across Engineering, Service, Quality, and Operations.
This role goes beyond technical analysis by owning the full lifecycle of issue resolution—from initial detection and root cause validation through corrective action, verification, and deployment into standard work. Acting as a technical integrator, you will ensure that real-world field experience continuously improves product reliability, engineering standards, verification strategies, and operational processes.
This position is part of the Engineering department, located in London, Ontario, and will follow a onsite work arrangement.
In this role, a typical day will look like:
Leading technical triage of escalated field issues, service reports, and returned products to identify systemic patterns and risks
Driving cross-functional resolution of field issues across Engineering, Service, Quality, and Operations
Defining root causes and coordinating countermeasure development, validation, and verification
Translating field learnings into design improvements, updated verification strategies, and stronger engineering standards
Partnering with Verification & Validation teams to enhance test methods, boundary conditions, and acceptance criteria
Ensuring corrective actions are implemented, standardized, and sustained across engineering, service, and operational processes
Communicating status, risks, and outcomes through structured forums such as CDT+R
Supporting Design FMEA updates and risk mitigation activities based on real-world performance insights
Up to 30% local or international travel may be required.
The essential requirements of the job include:
Bachelor’s degree in Engineering or a related technical discipline
Experience in product development, verification/validation, field support engineering, or reliability analysis
Demonstrated experience interpreting field data, service reports, or returned product analyses
Strong analytical skills with proven root cause investigation experience
Familiarity with Design FMEA, verification testing, and engineering change management processes
Trojan Technologies is proud to be part of the Water Quality segment of Veralto (NYSE: VLTO), a global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. With more than 17,000 associates worldwide, Veralto offers a unique environment where your work directly contributes to protecting the world’s most vital resources—while creating opportunities for growth, development, and long-term career success.
Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.