We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
Exceptional guest experiences rely on safe, efficient, and well-maintained hotels — and our Engineering team helps make that happen behind the scenes every day. As the Engineering Supervisor, you’ll help lead hotel maintenance and engineering operations while ensuring the property remains fully operational, guest-ready, and maintained to the highest standards.
This role is perfect for someone who enjoys hands-on problem solving, team leadership, and supporting hotel operations in a fast-paced hospitality environment. You’ll oversee maintenance tasks, support preventative maintenance programs, guide engineering team members, and help ensure smooth daily operations across the property.
If you’re dependable, technically skilled, and passionate about hospitality operations — we’d love to meet you.
What you’ll be doing
- Supervise daily engineering and maintenance operations across guest rooms, public spaces, back-of-house areas, and hotel facilities.
- Support, train, schedule, and guide engineering and maintenance team members to ensure operational efficiency and service excellence.
- Perform and oversee preventative maintenance programs for HVAC systems, plumbing, electrical systems, painting, carpentry, mechanical equipment, and general building upkeep.
- Respond to guest maintenance requests and operational repair needs quickly and professionally to support guest satisfaction.
- Assist with troubleshooting and repairing hotel equipment, appliances, life safety systems, and building infrastructure.
- Monitor maintenance logs, work orders, inspections, and engineering documentation to ensure operational accuracy and compliance.
- Ensure compliance with OSHA regulations, hotel safety procedures, fire and life safety standards, and preventative maintenance policies.
- Support renovation projects, vendor coordination, inventory management, and facility improvement initiatives as needed.
- Partner closely with Housekeeping, Front Office, Food & Beverage, and hotel leadership teams to support seamless hotel operations.
- Maintain cleanliness, organization, and operational readiness across engineering shops, storage areas, and maintenance spaces.
- Help foster a positive, collaborative, and service-focused work environment aligned with Sonesta’s People People culture.
- Any other duties as assigned.
What great looks like
- Previous engineering, maintenance, facilities, HVAC, plumbing, electrical, hotel maintenance, or building operations experience preferred.
- Previous leadership or supervisory experience within hospitality, facilities, or maintenance operations preferred.
- Strong knowledge of preventative maintenance programs, HVAC systems, plumbing, electrical systems, painting, carpentry, and general building maintenance.
- Ability to troubleshoot and complete maintenance repairs efficiently and safely.
- Knowledge of OSHA regulations, fire and life safety standards, and hospitality maintenance compliance procedures preferred.
- Strong communication, teamwork, organizational, and problem-solving skills.
- Ability to multitask and thrive in a fast-paced hospitality environment.
- Flexible availability including mornings, evenings, weekends, holidays, and on-call support as needed.
- A passion for hospitality, teamwork, operational excellence, and creating safe and welcoming guest experiences.
Anticipated Pay Range & Additional Job Information
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)
- Additional Perks & Employee Discounts
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
