Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Essential Duties and Responsibilities:
- Administer, monitor, and maintain GxP‑relevant systems used in manufacturing, engineering, and quality operations.
- Perform basic network troubleshooting, including verifying IP addresses, connectivity checks, and device communication.
- Support and maintain SQL databases, including running queries, performing basic data extraction, and assisting with system integrations.
- Interface with Active Directory to retrieve user access reports, validate permissions, and support account‑related workflows.
- Assist with configuration and security hardening of Operational Technology (OT) devices, including HMIs, PLCs, data historians, and other automation‑related systems.
- Maintain system documentation, user access logs, and change records in accordance with GxP and data integrity requirements.
- Support quality system processes, including deviations, CAPAs, change controls, and periodic reviews.
- Manage small‑scale projects such as system upgrades, patching cycles, or equipment integrations, ensuring alignment with engineering, quality, and operations.
- Collaborate with cross‑functional teams to troubleshoot issues, improve system reliability, and support continuous improvement initiatives.
- Learn, adopt, and help administer quality management systems (QMS) and other regulated platforms.
Qualifications:
- High school diploma or equivalent (GED) required.
- Bachelor’s degree preferred in Engineering (Mechanical, Electrical, Chemical, or similar), Computer Science / Information Technology, Pharmaceutical Sciences, Automation / Industrial Technology
- 2-3 years’ experience working in a GxP‑regulated pharmaceutical, biotech, or medical device environment.
- Strong computer proficiency, including:
- Checking and validating IP addresses, device connectivity, and basic network diagnostics.
- Hands‑on experience with SQL databases (queries, data extraction, basic troubleshooting).
- Familiarity with Active Directory (user lookups, group membership, access reporting).
- Basic understanding of Operational Technology (OT) systems and cybersecurity principles for industrial devices.
- Ability to work independently, prioritize tasks, and solve problems with minimal supervision.
- Strong documentation skills and attention to detail.
- Ability to learn and manage quality systems and quality events.
- Demonstrated ability to manage small projects and coordinate with multiple departments.
- Experience supporting automation or engineering systems (e.g., SCADA, MES, LIMS, historians).
- Understanding of data integrity principles (ALCOA+).
- Familiarity with validation processes (IQ/OQ/PQ) and change control.
- Experience in a manufacturing or engineering support role.
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Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
