Kuala Lumpur - GOC, Malaysia
Hybrid
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.
Role Overview
We are looking for an experienced Engineering Team Lead to guide our growing teams in Kuala Lumpur. This role involves building strong partnerships with Managers in the UK and New Zealand, fostering collaboration across regions. You will drive talent development and champion best engineering practices within a geographically distributed workforce.
Key Responsibilities
Cross-Team Collaboration: Establish strong, productive relationships with Leaders and Managers across our products. Facilitate the sharing of best practices, coordinate technical dependencies, and champion engineering excellence throughout the region.
Team Development in KL: Focus on attracting, onboarding, and developing a high-performing engineering talent pool in Kuala Lumpur. Provide guidance, mentorship, and clear career paths for KL-based engineering staff within their respective product teams.
Operational Excellence: Ensure that the KL-based engineering team has the necessary resources, support, and alignment with other Leaders/Managers to ensure the smooth operation of the products. Drive proactive monitoring, reliability, and responsiveness.
Process Improvement: Partner with Leaders/Managers to identify and implement strategies for automation, quality assurance, and cost optimization within their teams.
Cultural Sensitivity: Help guide the team in creating inclusive work environments for their globally diverse teams. Advocate for the KL team's perspective for optimal collaboration across regions.
Relationship Building: Foster a strong sense of trust and interdependency between the KL team and other engineering teams through clear communication and shared learning opportunities.
Day-to-day activities may include:
Facilitating regular communication channels and knowledge sharing between Leaders across the region.
Collaborating with Managers and HR to build effective recruitment and retention strategies in KL.
Monitoring engineering metrics and KPIs (DORA etc.) for the region, identifying areas for improvement and working strategically to drive positive change.
Implementing strategies to ensure consistency in engineering standards and practices in alignment with other teams.
Working with stakeholders to understand regional priorities and initiatives, providing a voice for the KL team.
Promoting a security-focused mindset across the region.
Skills, knowledge, experience likely include
Minimum of 10 years of experience in software engineering, ideally within the SaaS domain.
Demonstrated ability to build strong relationships and influence stakeholders across multiple locations.
Excellent communication, collaboration, and problem-solving skills.
Experience with cloud technologies (Azure or AWS) and DevOps practices is essential.
Expert in C# and .NET Framework, modern JavaScript frameworks, ideally VueJs or React
Passion for the growth and mentorship of engineers.
Appreciation for cultural diversity and ability to foster a globally inclusive workspace.
Familiarity with Supply Chain is a plus, but not a requirement.
Experience working directly with product managers.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let’s make a difference together.
Love Work. Love Life. Be You.
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