Charlotte, North Carolina, United States
Hybrid
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
As an entry-level engineer, you’ll be responsible for troubleshooting complex issues and are ensuring an exceptional customer experience. Our team prides itself on keeping customers all over the world connected while making an impact on how our next-generation technology supplies the world. You’ll also have opportunities for career growth as you learn and apply new skills with various technologies to support the organization's objectives.
Developing your professional skills and technical knowledge through on the job experience and training.
Partnering with senior engineers to provide timely and accurate technical assistance to our internal and external customers.
Applying acquired technical knowledge to monitor and troubleshoot issues, ensuring the health of the network.
Providing on-call support to eliminate unexpected service impacts to our customers based on the needs of the business. (Our customers may include customer service centers, technical support organizations, and executive management teams during network events and major outages.)
You’re a motivated self-starter and quick learner who thrives in a fast-paced environment. You meet all new challenges with a commitment to quality and team collaboration. You are flexible, dependable, and work well in varying environments.
You’ll need to have:
Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience.
Willingness to work a flexible schedule (including nights, weekends, holidays, etc).
Even better if you have one or more of the following:
Strong analytical and problem solving skills, including recognizing impact, urgency, and identifying root issues.
Ability and willingness to understand established guidelines, policies and procedures and identify opportunities for improvement.
Ability to communicate effectively across varied people and perspectives and be able to translate technology into “common sense” language.
Experience in troubleshooting and/or telecommunications.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.Want to know if this job is worth applying to?
