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United States
Remote only
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enrollment Sales Manager – Clinical Operations based in the United States.
We are seeking an experienced Enrollment Sales Manager to lead patient enrollment operations and support the growth of remote care management programs. In this role, you will oversee enrollment performance across newly onboarded and existing healthcare practices, ensuring patients are effectively guided into care programs. You will develop enrollment strategies, establish performance targets, and use data-driven insights to improve conversion rates and operational efficiency. Working closely with senior leadership, Sales, and Operations, you will help tailor onboarding approaches to each practice's needs and objectives. You will also recruit, train, and coach a remote enrollment team, fostering accountability and continuous improvement. This is an opportunity to make a meaningful impact on patient access, engagement, and the delivery of more connected healthcare services.
Develop and implement comprehensive enrollment strategies aligned with organizational growth objectives.
Partner with senior leadership to establish enrollment targets and ensure alignment with business projections.
Monitor enrollment trends and performance data, identify bottlenecks, and recommend improvements to increase enrollment rates.
Serve as the subject matter expert for enrollment processes, establishing best practices and helping the team improve performance.
Review weekly results against enrollment goals, quality standards, and operational expectations.
Collaborate with Sales and Operations to onboard new healthcare practices efficiently, tailoring enrollment workflows to each practice's goals and requirements.
Recruit, hire, train, and onboard new enrollment team members.
Coach and develop team members through live call listening, shadowing, performance feedback, and ongoing guidance.
Drive team productivity, accountability, and consistent achievement of enrollment targets in a remote environment.
Identify operational challenges and internal or external blockers, developing practical solutions to maintain performance.
Bachelor's degree or higher.
At least 5 years of experience in Clinical Operations, Sales, or a related field.
Demonstrated experience managing remote teams, with a strong focus on coaching, accountability, and performance management.
Proven ability to improve team productivity and guide employees toward enrollment targets, quality benchmarks, and organizational goals.
Strong analytical skills, with the ability to identify performance trends, uncover root causes, and translate insights into actionable improvements.
Creative and proactive problem-solving approach, with persistence in identifying opportunities and resolving challenges.
Ability to work independently, manage competing priorities, and identify internal and external obstacles.
Excellent communication and leadership skills, with the ability to motivate and develop a distributed team.
Competitive salary.
Generous equity package.
Medical, vision, and dental coverage stipend.
Generous tiered paid time off (PTO).
Fully remote work arrangement.
Training, mentorship, and coaching from leadership.
