Enterprise AI Programs & Governance Specialist

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The Enterprise AI Programs & Governance Specialist serves as the connective tissue across Great American's enterprise AI work. This role partners with IT, product, business units, shared services, and executive leadership to ensure AI initiatives are aligned to strategy, coordinated across teams, and delivering real value. As the operating partner to senior leaders driving AI across the company, this individual makes the operating rhythm hum — contributing to intake, governance cadence, and the executive-facing portfolio view that keeps the whole program moving with discipline and clarity.

This role is ideal for someone seasoned at running cross-functional work, who thrives as a trusted partner to senior leaders, gets energy from operating in a matrix, and wants visibility into one of the most strategically important investments the company is making. The individual operates with autonomy, builds trusted partnerships across organizational lines, influences without authority, and translates complexity into clarity.

Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday–Thursday, with the fourth day determined by business needs. Remote applicants who are qualified may also be considered.

Essential Job Functions & Responsibilities

• Partner with IT, product, business, and shared service teams to move AI initiatives from intake through adoption.

• Participate in the AI initiative intake process and help define the criteria initiatives must satisfy to progress through governance gates.

• Help maintain the governance framework for Enterprise AI, including gate criteria, review standards, and decision documentation.

• Help shape the prioritization and intake methodology in partnership with Strategic Technical Product Managers.

• Contribute to the AI portfolio health view delivered to senior leadership — status, risk, and tradeoff reporting that drives executive decisions.

• Help shape the operating model and ways-of-working standards for how AI initiatives move through the enterprise.

• Facilitate cross-functional alignment sessions across IT, business, and shared service partners.

• Continuously improve the operating model and ways of working to scale the AI program with cross-functional partners.

• Escalate risks, dependency conflicts, and stalled initiatives to senior leadership with recommendations on how to create a path forward.

Job Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, or a related field.

• 8 or more years of experience in program management, product operations, transformation, or related roles.

• Experience supporting AI, data, or technology-driven initiatives.

• A track record of independently running or substantially supporting governance, operating cadences, or steering forums for cross-functional work.

• Ability to walk into a matrixed environment and quickly identify how work flows, where dependencies sit, and where friction is forming.

• Comfort making judgment calls in ambiguity without escalating routine decisions.

• A reputation as a trusted operating partner to senior leaders — reliable, low-maintenance, and credible in executive forums.

• Excellent written and verbal communication, with a knack for translating complex initiatives into clear, actionable updates for stakeholders and leadership.

• Strong instincts for risk, dependencies, and where cross-team coordination is about to break down.

Preferred Qualifications

• Familiarity with intake, prioritization, or governance frameworks.

• Experience working alongside product, engineering, or platform teams.

• Exposure to enterprise operating models and delivery frameworks.

• Experience supporting large-scale transformation or enterprise initiatives.

Business Unit:

Business Data and Analytics

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

 

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

 

*Excludes seasonal employees and interns.