If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.
We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.
Job summary:
This role is responsible for defining and executing the enterprise architecture strategy for Order Management and Order-to-Cash (O2C) capabilities. The architect will lead the design of scalable, secure, and high-performing OMS solutions while partnering closely with business, technology, and integration teams to enable omnichannel fulfillment, real-time inventory visibility, and seamless customer experiences.
What a day in a life looks like:
Enterprise Architecture & Strategy
- Develop and maintain the enterprise architecture vision and roadmap for Order Management and related O2C capabilities.
- Align architecture strategies with business goals, digital transformation initiatives, and technology standards.
- Define target-state architectures, capability models, and transition strategies for order management systems and supporting platforms.
Solution & Technical Leadership
- Lead the design of scalable, high-performance Order Management (OM) solutions across platforms such as Oracle OM, SAP SD/OMS, Salesforce OMS, Manhattan, Blue Yonder, or similar technologies.
- Provide architectural oversight on system enhancements, integrations, cloud migrations, upgrades, and new solution deployments.
- Ensure architectural consistency, performance, scalability, and security across all order management components.
Cross-Functional Collaboration
- Partner with business stakeholders to understand order fulfillment workflows, pain points, and improvement opportunities.
- Work closely with application teams, integration teams, data architects, and enterprise architects to ensure cohesive solutions.
- Influence leadership and stakeholders through clear communication of architectural decisions and trade-offs.
Integration & Data Architecture
- Design end-to-end integrations between order management systems and CRM, ERP, WMS, TMS, eCommerce, POS, and financial systems.
- Establish standards for data quality, data modeling, master data management (MDM), and system interoperability.
- Ensure real-time data synchronization for inventory accuracy, order status visibility, fulfillment orchestration, and customer notifications.
Governance & Best Practices
- Establish architectural standards, guidelines, patterns, and governance processes for OM and O2C systems.
- Conduct architecture reviews, assess solution proposals, and manage technical risk across programs and projects.
- Ensure adherence to security, compliance, and enterprise technology frameworks.
Performance Optimization & Innovation
- Assess and optimize order processing performance, system stability, and throughput.
- Identify opportunities to streamline order flows, reduce manual touchpoints, and implement automation or AI-driven improvements.
- Evaluate emerging technologies, industry trends, and platforms to enhance future-state capabilities.
What you bring to the team:
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or similar field.
- 8–12+ years of experience in enterprise architecture, solution architecture, or technical leadership roles.
- Deep expertise with Order Management (OMS) processes, O2C lifecycle, and fulfillment operations.
- Hands-on experience designing or implementing platforms such as Infios OM, Manhattan, Blue Yonder, IBM Sterling, or similar.
- Strong understanding of integration patterns (REST, SOAP, APIs, EDI, event-driven, microservices).
- Demonstrated ability to define target architectures, roadmaps, and transformation strategies.
- Excellent communication and stakeholder management skills.
Preferred
- Experience with cloud platforms (AWS, Azure, GCP) and enterprise integration tools (MuleSoft, Dell Boomi, Informatica, Kafka).
- Knowledge of omnichannel order orchestration, distributed order management (DOM), and inventory visibility platforms.
- Architecture certifications (TOGAF, SAFe, AWS/Azure Architect).
- Experience in retail, ecommerce, supply chain, or manufacturing environments.
Key Competencies
- Strategic thinking and long-term planning
- Strong analytical and problem-solving skills
- Ability to influence and build consensus
- Technical depth and hands-on architectural expertise
- Collaboration and stakeholder engagement
- Innovation mindset and continuous improvement focus
At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.
We believe the future is better when supply chains work better.
We are an equal-opportunity employer and committed to inclusion in the workplace.
At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.
All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at jobs@infios.com
Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
