Enterprise Migrations Engineer

Accountabilities:

• Own enterprise content migrations from initial scoping and customer communication through transformation, execution, validation, and final delivery.
• Work directly with enterprise customers to understand their documentation structures, source systems, requirements, constraints, and migration goals.
• Assess migration complexity, identify risks and dependencies, and establish realistic timelines and expectations with customers and internal stakeholders.
• Develop and execute Python-based transformation scripts and automation to parse, normalize, restructure, and import content from diverse source formats.
• Work with formats such as Markdown, RST, HTML, XML, PDF text extraction, Confluence exports, legacy wikis, custom CMS exports, and other structured or semi-structured content.
• Use APIs and content synchronization capabilities to ingest and organize migrated documentation effectively.
• Build reusable tooling, scripts, and pipelines so that lessons from each migration improve the speed and reliability of future projects.
• Establish and continuously refine migration processes, documentation, quality checks, and repeatable playbooks for the emerging function.
• Collaborate with Solutions Engineering during pre-sales to assess migration complexity, provide technical input, and inform deal strategy.
• Identify recurring customer challenges and provide actionable feedback to product and engineering teams about capabilities that could be improved or built natively.
• Balance technical quality, delivery speed, customer expectations, and long-term maintainability when choosing implementation approaches.
• Proactively identify issues, communicate risks early, and take ownership of solving problems without relying on an established playbook.

Requirements:

• Demonstrated technical experience working with document transformation, data migration, content engineering, solutions engineering, technical writing, data engineering, or a related field.
• Strong ability to parse, manipulate, normalize, and transform messy structured and semi-structured content at scale.
• Hands-on Python experience for scripting, automation, data transformation, or similar technical workflows.
• Familiarity with common documentation and data formats such as Markdown, RST, HTML, XML, PDF, or Confluence exports.
• Comfortable working with APIs, Git, shell scripting, and basic data-wrangling tools.
• Strong systems-thinking skills, with the ability to determine when a custom parser or automation solution is appropriate versus when an existing tool is sufficient.
• Customer-facing experience and the confidence to communicate technical complexity, manage expectations, explain trade-offs, and handle challenging conversations professionally.
• Strong ownership mindset and the ability to operate effectively when processes, tools, and responsibilities are still being defined.
• A continuous-improvement mindset, with a strong preference for automation and reusable solutions over repeatedly performing manual work.
• Pragmatic approach to engineering, with the ability to prioritize reliable, useful outcomes over unnecessary technical perfection.
• Strong organizational and project-management skills, including the ability to manage multiple migration requirements and timelines.
• Excellent written and verbal communication skills and the ability to collaborate effectively with distributed international teams.
• Experience with content management systems, structured content standards such as DITA or DocBook, developer tools, or documentation platforms is a plus but not required.

Benefits:

• Fully remote position within Europe, with a working location aligned to approximately ±3 hours of the European time zone.
• Full-time opportunity with significant autonomy and ownership.
• Chance to build and define a new enterprise migration function from the ground up.
• Opportunity to create reusable tooling, processes, and technical standards that can shape the future growth of the function.
• Direct exposure to enterprise customers and complex, large-scale documentation environments.
• Close collaboration with Solutions Engineering, Account Management, Product, and other cross-functional teams.
• Opportunity to influence product development through direct insight into customer migration challenges and requirements.
• International, distributed working environment spanning multiple countries and regions.
• Opportunity for the scope of the function to expand over time as migration capabilities, tooling, and demand grow.
• High-impact role combining technical engineering, customer interaction, process design, and continuous improvement.