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Las Vegas, Nevada, United States
Onsite
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an Environmental Services Supervisor at Park MGM, you will play a key role in creating an exceptional guest experience from the moment our guests arrive. Through your leadership, attention to detail, and commitment to service excellence, you will inspire your team to deliver clean, welcoming, and memorable environments. By understanding and anticipating guest needs, you will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us!
THE DAY-TO-DAY:
Supervise a team of Environmental Services (EVS) employees, including scheduling, training, coaching, counseling, and disciplinary responsibilities
Provide direction and support to ensure the highest cleanliness standards are maintained throughout the casino, public areas, offices, and other assigned areas
Manage employee questions and guest concerns, ensuring all department procedures, policies, and service standards are followed during the shift
Conduct daily inspections, pre-shift briefings, and team updates; provide training, coaching, and facilitate required compliance training as needed
Prepare end-of-shift reports and coordinate with Facilities to address property maintenance issues
THE IDEAL CANDIDATE:
Must be 21 years of age or older
High School Diploma or GED
Two (2) years of prior relevant experience, preferably in EVS/PAD within a similar Forbes Travel Guide 5 Star or AAA 5 Diamond Resort preferred
Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
THE PERKS & BENEFITS:
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Free meals in our Park MGM employee dining room
Free parking on and off-shift at all MGM Resorts properties
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14532
Are you ready to JOIN THE SHOW? Apply today!
