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Pune, Maharashtra, India
Hybrid
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
We are seeking an ERP Specialist to serve as the strategic techno-functional anchor for our enterprise ecosystem. In this role, you will perform administration, optimization, and technical enhancement of our core ERP (NetSuite) while connecting it seamlessly to our CRM (Salesforce/HubSpot) and finance tools (Chargebee, Xero, QuickBooks)
Key Responsibilities
NetSuite Administration
Provide day-to-day administrative support for NetSuite users and business teams.
Assist with the maintenance of user roles, permissions, dashboards, custom fields, forms, records, and related system settings.
Support the setup and maintenance of accounting and operational processes within NetSuite.
Help investigate and resolve user queries and system issues, escalating more complex matters when required.
Translate core accounting and business processes (e.g., General Ledger setup, multi-currency matching, tax routing, and item fulfillment rules) into technical NetSuite configurations.
Manage NetSuite configurations including custom fields, custom forms, custom records, custom segments, and subtabs.
Maintain accurate system documentation, process notes, and configuration records.
Build and debug NetSuite Workflows (SuiteFlow Automation) to automate internal approval routings and validation processes.
Author complex Saved Searches, financial reports, KPI scorecards, and SuiteAnalytics workbooks for finance and leadership stakeholders.
Coordinate NetSuite Sandbox testing, manage bi-annual system upgrades, and validate Bundle installations.
Streamline multi-system transaction workflows, including automated subscription billing sync (Chargebee to NetSuite), invoice replication, and ledger syncing across secondary accounting tools (Xero/QuickBooks).
Ensure strict techno-functional reconciliation of transaction statuses, payment processing webhooks, and tax compliance data between sub-ledgers and the core NetSuite ERP.
Technical Skills
NetSuite Administration: 3+ years of dual functional and technical NetSuite administration experience within a live production environment handling day to day operations.
Financial Tech Stack Expertise: Proven track record integrating or administering recurring billing engines (Chargebee) and mid-market accounting platforms (Xero, QuickBooks Online).
CRM Ecosystems: Practical experience working with Salesforce or HubSpot APIs, objects, and standard workflows.
Lifecycle Management: Proven track record of gathering business requirements, testing in NetSuite Sandboxes, and managing production releases.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let’s make a difference together.
Love Work. Love Life. Be You.
