ERP / Expense Administrator

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

Candescent is currently searching for a motivated and detail-oriented ERP Administrator to support the ongoing administration, analysis, and optimization of our ERP and Time and Expense Platforms. This position is located in Serbia.  This role is responsible for partnering with business stakeholders to document and understand requirements, supporting configuration and reporting needs, assisting with user support, and helping ensure data quality and platform usability across Accounting, Project Delivery, and related Teams.

The ideal candidate is a self-starting, disciplined, and organized professional with a proven background with Cloud ERP Platform Administration and Optimization.  This is a mid-Level Administrator role with a primary focus on Oracle NetSuite ERP and SAP Concur.  The candidate should be eager to learn, comfortable working in a fast-paced start-up style / private equity environment, and capable of balancing multiple priorities while collaborating with both technical and non-technical teams.

Key Responsibilities and Deliverables

• Provide day-to-day NetSuite and Concur user support, serving as an initial point of contact for questions and issues, and escalating more complex items as needed.  Tracking of all requests from Business Partners is required.
• Support the analysis and documentation of business requirements by partnering with stakeholders to understand processes, challenges, and ongoing needs relative to NetSuite and Concur.
• Be available onsite from 8am to 5 pm Monday-Friday local Serbia time. With off-hours work a probability.
• Assist in translating business requirements into NetSuite solutions by supporting configuration efforts, reporting, and system enhancements.
• Contribute to the creation and maintenance of NetSuite reports and dashboards to support operational visibility and data-driven decision making.
• Support data quality, consistency, and usability within NetSuite by assisting with validation, troubleshooting, and ongoing platform hygiene.
• Participate in testing activities, including functional testing and user acceptance testing, to ensure NetSuite enhancements meet business requirements.
• Maintain clear documentation related to requirements, processes, and NetSuite changes to support knowledge sharing and continuity.
• Collaborate effectively with cross-functional teams in a fast-paced, evolving, private equity-backed environment.
• Learn how to build custom reports in Concur.

Qualifications and Experience

• Bachelor's degree in Computer Science, Information Systems, or a related field is preferred.
• Proven experience as an ERP Administrator.  Minimum five years of experience.
• Concur experience is strongly preferred but not required.
• NetSuite Administrator Certification is not required, but strongly preferred.
• Strong knowledge of NetSuite configuration, customization, and administration.  Experience building Saved Searches, custom workflows, modifying forms, and customizing canned reports are required skills.  SuiteScript knowledge is preferred but not required.
• Experience deploying and supporting NetSuite Integrations. 
• Excellent  problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.