ERP Program Manager, DTG

Join our dynamic team as an Agile Program Manager in the IT ERP space. Your leadership will drive project success, ensuring efficient delivery and fostering collaboration across teams. If you are a strong leader, energetic self-starter, strategic thinker, and passionate about agile program management, we invite you to join us!

What You’ll Do

• Efficiently manage ERP project resources, optimizing utilization, and ensure maximum productivity within defined constraints.
• Monitor and ensure the quality of deliverables, implementing best practices, and fostering a culture of continuous improvement based on your experience and insights.
• Leverage your experience to navigate unforeseen challenges, adapt methodologies when necessary, and drive innovation within project execution.
• Proactively identify risks, leverage your experience to develop robust mitigation strategies, and make critical decisions to keep ERP projects on course.
• Manage and oversee all stages of the project lifecycle from inception to retirement, ensuring alignment with business goals, and optimizing processes across phases.
• Engage with stakeholders at various levels, including senior management, clients, and cross-functional teams, to gather requirements, communicate progress, and manage expectations throughout the lifecycle.
• Lead and empower project teams, delegating tasks, fostering a collaborative environment, and mentoring junior team members to enhance their skills and performance.
• Develop and execute a comprehensive analytics strategy across multiple projects within a program, ensuring alignment with overarching business goals and fostering a culture of data-driven decision-making.
• Apply Agile principles and best practices as an experienced scrum master managing multiple scrum teams.
• Run Agile ceremonies, sessions, and workshops to ensure effective communication and collaboration.

Requirements

Basic Qualifications

• Bachelor’s degree in computer science, information sciences or related field or equivalent experience
• Must have 8+ years of meaningful experience in program/project management experience with proven track record in delivering complex, enterprise, or cross-functional projects.  
• Experience in managing ERP projects strongly preferred

Agile Qualifications

• Must have Agile experience
• Experienced scrum master managing multiple scrums teams applying scrum principles and best practices strongly preferred
• Hands-on experience with Atlassian and other project management tooling (JIRA, Confluence, JQL, Dashboards, Smartsheets) strongly preferred
• SAFe certified, or Certified Scrum Master (CSM) or Professional Scrum Master (PSM) preferred

Other Qualifications

• Hands-on experience working on complex projects touching various components across applications and stack layers
• Experience with cloud technologies strongly preferred
• Highly organized, great attention to detail, follow-up and follow-through, prioritizing across multiple concurrent initiatives and shifting demands
• Proven problem solver with the strong interpersonal skills to influence, maintain positive relationships, and collaborate with people at all levels
• Strong verbal and written communication skills with the ability to build and deliver messages across a broad range of audiences
• Team player – our teams will rely on your leadership and cooperation is key to success
• Expertise with collaboration tools (G-Suite, Zoom, Slack, and Confluence) strongly preferred