ERP Solution Manager 100%

Role Overview

Join Toradex as an ERP Solution Manager and play a pivotal role in shaping and optimizing our global business processes using Microsoft Dynamics 365 Finance & Operations (D365 FO). You will lead the ERP team, drive continuous improvement, and ensure our ERP platform supports efficient, scalable, and compliant operations across all regions. This is a unique opportunity to work with a modern, cloud-based ERP landscape, collaborating with process owners, developers, and key users to deliver impactful solutions.

The position is based in Horw, Switzerland. 

Roles & Responsibilities

• Lead global ERP team of developers, functional consultants and solution architects responsible for D365 FO across multiple timezones.
• Analyze, challenge, and translate business needs into efficient, low-risk processes and high-level software requirements.
• Plan and moderate business process workshops with stakeholders.
• Collect, document, and analyze business requirements; transform them into actionable software requirements.
• Define and manage work packages for ERP development and configuration changes.
• Oversee the configuration, implementation, and testing of new features and improvements in D365 FO.
• Manage the D365 environment maintenance, platform upgrades, and improvement schedules.
• Act as product owner for the D365 solution, ensuring alignment with business goals and compliance requirements.
• Support users with ERP help-desk topics and coordinate support activities within the ERP team.
• Ensure documentation of all processes, configurations, and changes according to Toradex standards.
• Foster empowered users and continuous improvement practices.
• Liaise with stakeholders to prioritize future changes and strategic initiatives.
• Stay up to date with D365 standard features and drive adoption of new capabilities where beneficial.

Skills

• Proven experience with Microsoft Dynamics 365 FO and related business processes.
• Technical understanding of ERP systems, integrations, and data management.
• Strong business and software background; able to communicate effectively with both process owners and technical teams.
• Experience leading cross-functional teams and managing complex projects.
• Excellent analytical and problem-solving skills.
• Strong documentation and process mapping abilities. 
• Fluent in English (written and spoken).

About you

• You enjoy solving problems and taking on difficult challenges. 
• If you don’t know the answer, you will dig until you find it.
• You communicate clearly. You write documentation well.
• You are motivated and driven. You volunteer for new challenges without waiting to be asked. You will take ownership of the time you spend with us and make a difference.
• You are enthusiastic about creating solutions that our internal or external customers love.

What do we offer

• An agile and intercultural work environment.
• Working with the latest ERP and IoT technologies in an international context.
• Direct influence on process design and ERP landscape.
• Contemporary employment conditions, modern office space, and flexible working arrangements.
• Opportunities for personal and professional development.
• Flat hierarchies and open communication culture.