ERP Solution Manager - Cash to Tax

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the Role 

The Digital and Tech Solution Manager: CASH TO TAX plays a critical role in ensuring Haleon’s Technology Platforms enable our enterprise processes to be designed, governed, and operated in a consistent, scalable, and future fit way.

The Solution Manager is the enterprise-wide technology enabler of a key global business process and is responsible for its functional design, delivery, service operation and continuous improvement across all functions and markets.

This role sits at the centre of Haleon’s transformation — ensuring our processes evolve from legacy, fragmented ways of working into integrated, standardised, and digitally enabled ways of working unlock capacity across the organization, align to strategy, maintain compliance, and operational excellence in support of the growth agenda.

The Solution Manager acts as an informed decision-maker for the enterprise, enabling Business Process Owners to break down functional silos and ensuring technology choices are made for the good of the whole organisation. 

Solution Managers safeguard Haleon’s Technology Principles of adoption of Market Standard capabilities, elimination of custom technology solutions, enabling speed to value and speed to market which are essential to delivering scalable, digital, globally aligned operations for the future

Key Responsibilities:

Digital and Tech Solution Managers

Solution Ownership 

• Own the global functional solution, technical standards, delivery and operations governance, and technical documentation for the ERP sub-process. 
• Define and maintain global solution blueprints, technical decision rights, IT controls, and IT policies
• Ensure standardization and harmonization of ERP solutions across markets and functions.
• Ensure compliance with e-Invoicing, digital tax reporting, SAF-T or similar local mandates where applicable.
• Develop tax governance standards, documentation and testing strategies where applicable.

Solution Design & Transformation Expertise 

• Enable business process design / continuous improvement activities across all phases of Enterprise Transformation (Design, Build, Test, Deployment, Sustain).
• Input into the design authority for the process.
• Act as the guardian of the global template during deployment waves and ensure alignment with S/4HANA design principles including oversee tax localization during global ERP template rollout and country deployments.
• Partner with Business Process Owners and SMEs, Data, and other Solution owners to ensure integrated, coherent designs. 

Operate Existing ERP Solutions

• Deliver ongoing BAU changes to the legacy SAP ECC based landscape.
• Deliver functional expertise to address ECC operational critical tax related issues.
• Accountable for Legacy SAP legacy systems lifecycle management – e.g. functional upgrades, legal / tax changes, change related IT controls etc.

Governance & Decision-Making 

• Resolve cross-functional process issues, conflicts, and dependencies.
• Minimise deviations to global standards and ensure adherence to governance frameworks.
• Define process KPIs, controls, and continuous improvement mechanisms. 

Cross-Functional Collaboration 

• Partner with Business Process Owners, Process Experts, Local Process Experts, and Functional Leaders to embed and sustain process changes and also to ensure ERP processes meet local statutory and regulatory requirements.
• Ensure effective integration across interconnected processes (e.g., L2C ↔ S2P ↔ R2D).
• Collaborate closely with Data, Compliance Cyber Security, Architecture, Testing, and Change teams. 

Operations, Continuous Improvement & Innovation 

• Ensure business process availability to the business via closely working with Tech Support teams and leaning in with SAP functional expertise when needed
• Monitor process performance and identify opportunities for improvement, simplification, automation, and digitisation.
• Ensure the ERP applications continues to evolve to support Haleon’s long-term strategy.

Qualifications & Skills

Essential

SAP S/4 HANA and SAP ECC based functional design expertise in tax solution,

• Corporate income tax
• Withholding & other taxes
• Indirect tax (VAT, GST, Sales Tax etc) including invoicing & e-Reporting
• Transfer pricing
• Customs and Global Trade
• Tax compliance reporting
• Employment tax
• Tax control governance
• Tax localization
• ERP Tax Engine

Preferred

• Ability to align process with business objectives and drive continuous improvement. 
• Ability to translate tax legislation into technical ERP design.
• Understanding the tax laws and regulations to ensure accurate tax treatment.
• Proven SAP ERP delivery experience in the areas of SAP Finance and Tax.
• Knowledge of tax engine (Vertex, Avalara, Thomson Reuters ONESOURCE, Meridian etc).
• Integration experience using APIs, middleware, or ERP integration platforms.
• Experience with global ERP indirect or direct tax implementation across multiple territories.
• Experience with e-Invoicing and digital tax compliance initiatives.
• Deep understanding of indirect taxes (VAT, GST, sales tax etc) and tax determination.
• Enterprise-first mindset; makes decisions for the good of the whole organisation.
• High levels of influence, credibility, and presence with senior stakeholders.
• Strong judgement and ability to navigate complexity and ambiguity.
• Collaborative and able to align diverse groups behind a shared direction.
• Comfortable operating in dynamic, fast-paced environments with evolving requirements.
• Understanding how process design connects to data, systems, controls, and integration points.
• Able to work effectively with Business Process Owners and Senior Business Leaders to ensure alignment and feasibility.
• Strong communicator with clarity, influence, and empathy.
• Highly organised and able to manage competing priorities.
• Resilient, adaptable, solutions-oriented. 
• Stakeholder management across finance, tax, IT and external consulting teams.

 Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.