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Excelsior Springs, Missouri, United States
Onsite
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today.What you will have an opportunity to do:
The Esthetician is responsible for providing exceptional skincare services to guests while creating a relaxing, personalized, and memorable spa experience. This role requires a strong knowledge of skin care treatments, products, and techniques, along with a commitment to guest satisfaction, professionalism, and teamwork.
Provide professional esthetic services including facials, waxing, body treatments, and skincare consultations
Perform thorough skin analyses and recommend appropriate treatments and retail products
Maintain a clean, organized, and sanitary treatment room in accordance with state regulations and spa standards
Educate guests on proper skincare routines and product usage
Accurately document guest information, treatment notes, and preferences
Promote spa services, programs, and retail offerings to enhance the guest experience
Uphold all spa policies, procedures, and service standards
Work collaboratively with other spa team members to ensure smooth daily operations
Deliver consistent, high-quality service while maintaining a calm and professional demeanor
Attend required training sessions, meetings, and continuing education opportunities
What are we looking for?
Valid Esthetician license in the state of employment (required)
Previous spa or hospitality experience preferred
Strong knowledge of skincare treatments, products, and sanitation practices
Excellent communication and interpersonal skills
Ability to build rapport with guests and provide personalized service
Professional appearance and positive attitude
Ability to stand for extended periods and perform repetitive motions
Ability to stand, bend, and move throughout the workday
Manual dexterity to perform treatments
Ability to lift up to 25 lbs occasionally
Flexible availability, including evenings, weekends, and holidays as required by business needs
Compensation:
$35-
$45Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
