Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
- Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID – C004489
Role Duties and Responsibilities
- Planning and project development of scheduled exercises, trainings, conferences and other events from the CIS perspective.
- Development of planning documentation related to CIS support for all events and exercises;
- Captures requirements for projects, events and exercises, translates into functional and technical requirements. Coordinates implementation of technical requirements with CSU/NCI Agency technical teams.
- Coordinates and manages new Customer requirements/requests received via CRF (Customer Request Form).
- Represents CSU at planning conferences, workshops and meetings with NCI Agency and Customer regarding planned exercises, projects and programme of work.
- Participate in variety of technical meetings, acts as Subject Matter Expert and advises during Change Advisory Meetings.
- Develops project plans and coordinates with project stakeholders and reports on project execution status and issues.
- Identifies scope of work connected with CIS support to different events.
- Supervises execution of exercises and acts as OPR (Officer Primarily Responsible).
- Advises on technical possibilities within the NCI Agency service portfolio, ensuring that the requirements are understood, captured and coordinated with the Service Lines to support the expected customer outcomes;
- Manages the exercise applications portfolio, licensing, lifecycle, upgrades/updates, capture requirements and coordinate with Customers;
- Stays abreast of technological developments, Service and Project Management methodologies/tools used by NCI Agency
- Contributes to the development of Standard Operating Procedures and Instructions related to CIS infrastructure within Service Management Branch AOR.
- Assesses exercise requirement, develops appropriate technical solutions in coordination with Agency’s Service Lines and customer HQ;
- The incumbent may be required to perform other related duties and/or TDY assignments as directed.
Essential Skills, Experience and Certifications
- Experience in Service Delivery in a customer support focused approach;
- Planning of IT networks and infrastructure to include LANs and WANs.
- Broad and in-depth technical knowledge and experience in distributed Information Systems
- Project planning experience and coordination for CIS Service Operation;
- Experience in converting operational requirements into IT requirements.
- ITIL Foundation certification; knowledge of Microsoft and VMware products.
- Experience in planning NATO exercises and events;
- Familiar with NATO applications and systems.
- University degree with 4 years related experience;
- Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.
- Prior experience as a system administrator, system engineer or a network engineer working directly with IT systems, virtualizations and networking.
- Technical leadership experience
Working Location
Working Policy
Travel
- Some travel to other NATO sites may be required
Security Clearance
- Valid National or NATO Secret personal security clearance
