Event Operations Assistant - Soho Farmhouse

The Role… 

At Soho House, the Events Operations Assistant is involved in providing exemplary service during various events and functions. Events Operations Assistant play a crucial role in ensuring that guests have a positive and enjoyable experience 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to add children)
• Dental Plan (option to add children)
• Birthday Day Off
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Customer Service: Greeting and assisting guests in a friendly and professional manner, addressing their needs, and ensuring overall satisfaction.  
• Table Service: Setting up and maintaining banquet or event tables, serving food and beverages, and clearing dishes in a timely and efficient manner.  
• Communication: Effectively communicating with kitchen staff, bartenders, and other service team members to coordinate the smooth flow of the event.  
• Attention to Detail: Paying close attention to details such as table settings, food presentation, and ensuring that guests' requests and preferences are met.  
• Problem-solving: Quickly addressing any issues or challenges that may arise during the event, such as handling special dietary requests or resolving guest concerns.  
• Teamwork: Collaborating with other event staff, including servers, bartenders, and event coordinators, to ensure seamless execution of the event.  
• Efficiency: Working efficiently to ensure timely service and contribute to the overall success of the event.  
• Anticipate guest needs and offer suggestions, and respond urgently and appropriately to guest concerns and requests.  
• Breakdown, clean and set-up of tables, buffets, and food station's 
• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods; communicate guest requests including any special needs or requests to the kitchen.  
• To retain menu information including all allergen notices.

What we are looking for...

A successful Events Operations Assistant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Passion for Food, drink and hospitality 
• Strong attention to details 
• Excellent customer service 
• Fluent in English 
• Organised and reliable 
• Ability to handle feedback to achieve member satisfaction 
• Ability to multitask and work in a fast-paced environment 
• Ability to understand and follow written and verbal instructions 

Physical Requirements: 

• Must be over the age of 18 
• Must be able to seize, grasp, turn and hold objects by hand 
• Able to work on your feet for at least 8 hours