We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!

Please apply today if this opportunity looks like the right fit for you.

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• Assist with venue setup and teardown, ensuring all materials, signage, equipment, and supplies are in place before, during, and after events.
• Maintain inventory, submit maintenance requests, and support operational needs
• Perform other duties as assigned to contribute to the successful execution of events and daily operations.

Core Competencies

Reliability

able to get the job done, available, and engaged with the job and the Endicott community

Organization

organizes time and resources well so that work is done efficiently and on time

Communication Skills

has clear, effective, and efficient ways of communicating, both orally and in writing

Adaptability

shows a willingness to adopt new ideas and to do things differently

Follow Through

takes ownership of projects and sees them through fruition

Customer Service

customer-focused with a passion for delivering exceptional service. Employee anticipates the needs and responds to queries in a timely, competent, and approachable manner

Initiative/Personal Leadership

identifies opportunities for improvement and actively contributes to solutions

Team Player

shows a willingness to collaborate and share information, knowledge and experience with team members

 Knowledge/Skills/Abilities                                                                                                                   

• Bachelor’s degree in event management, hospitality, or a related field is required.
• 1-2 years of experience in event coordination, customer service, or related field is preferred.
• Availability to work evenings, weekends, and flexible hours as needed.
• Physical ability to lift up to 40 pounds and remain on your feet for extended periods.
• Proven ability to manage multiple events simultaneously in a fast-paced, deadline-driven environment.
• Exceptional customer service skills with a proactive, solution-oriented approach.
• Strong written and verbal communication skills, with keen attention to detail and accuracy.
• Outstanding organizational and time management skills, with the ability to prioritize tasks and remain composed under pressure.
• Proficiency in Google Workspace and adaptability to new platforms.
• Ability to take initiative, think proactively, and maintain professionalism during stressful situations.
• Strong analytical and problem-solving skills.
• Commitment to timely and respectful communication, including responding to emails and voicemails.
• ServeSafe, Crowd Manager, and AED/CPR certifications (or willingness to obtain).

In compliance with Massachusetts pay transparency law, the annual base salary range for this position is $50,000–$60,000. Endicott College considers factors such as (but not limited to) the scope and responsibilities of the position, relevant work experience, education, specialized skills, internal equity, and external market data when extending an offer. The final salary is determined by the Human Resources Office based on these factors. This range reflects base salary only and does not include benefits or other compensation.