Event Security Coordinator

Summary:  

As a valuable member of the Security Services team, you will be part of the Leadership group of the security department delivering security services for all Maple Leaf Sports & Entertainment Ltd. properties, events, people, and assets. Your leadership, passion, and dedication to teamwork will contribute to encouraging others and living our vision and values delivering outstanding safety and security services and customer support.  
 
Responsibilities: 
  

This hourly position will represent the Event Day Lead for all Sporting and Concert events hosted by MLSE. The Coordinator, Event Security will be an integral part of the overall MLSE security operation. This position requires irregular hours including evenings, nights and weekends depending on the events and activities in all MLSE venues.  

• Lead, develop, and empower the department’s security services staff.  

• Ensure the provision of outstanding, professional security services.  

• Communicate positively and professionally with all staff and fans.  

• Lead by example in team management and development, applying a “one team” approach; ensure departmental integrity and championship vision delivered.  

• Ensure the safety of fans and employees through effective crowd management.  

• Ensure adherence by fans and employees to MLSE policies and procedures.  

• Ensure timely and effective reporting and follow-up on all incidents.  

• Oversee and manage third-party contractors.  

• Act as ‘Manager on Duty’ representing Security services as deployed at MLSE venues.  

• Maintain a thorough understanding of Event Security Staff Collective Bargaining Agreements in place; foster positive employer/employee relations accordingly.  

• Assist Uniform matters including inventory and upkeep.  

• Adhere to MLSE service standards, policies and ,procedures.  

• Work in compliance with the provisions of the Occupational Health & Safety Act.  

Qualifications: 
  

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.   

• 3-5 years proven experience in security services or related field.  

• Proven track record to listen, understand and communicate effectively.  

• Demonstrated ability to build and develop professional relationships.  

• Sports & Entertainment environment experience is a definite asset.  

• Experience in public relations and risk management an asset.  

• Both a team builder and teammate who can relate professionally to all levels.  

• Ability to enhance and lead a positive, innovative, and encouraging work environment.  

• Shown ability to perform well under pressure; handle multiple priorities at a time.  

• Work in compliance with the provisions of the Occupational Health & Safety Act.  

• A positive approach, incorporating integrity, confidentiality and, discretion.  

• Strong proficiency in using workplace software and leveraging technology to improve efficiency. 

• Possession of valid Security License (Bill C-159) mandatory 

• Smart Serve Certificate within the last 4 years is required.  

• Availability to work days, evenings, weekends or nights as deployed/instructed.  

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