Event Services & Production Manager (Crypto.com Arena)

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Crypto.com Arena is where the world comes to play, perform, and come together. As one of the most iconic venues in sports and live entertainment, we host unforgettable moments, from championship games and global tours to once in a lifetime events that define the culture of Los Angeles. 

Owned and operated by AEG, our team brings live experiences to life with creativity, precision, and pride. Every role plays a part in creating nights fans remember, powered by people who care about the details and the impact of getting it right. 

If you want your work to show up in real moments, in a venue where history is made every night, there’s a place for you here. Because it happens here. 

Job Summary:

The Event Services & Production Manager is responsible for managing all aspects of assigned sports team, as well as support all concerts and special events at the venue(s). In addition, the Manager is responsible for the supervision, scheduling and coordination of the stage crew, including members of stagehands from the local union hall. The incumbent will act as the main liaison between the venue(s) tenants, promoters and all facility departments to ensure successful events. 

Essential Functions:

• Serve as the primary contact to one or more of the  Arena Tenants (Lakers, Kings, Sparks) and act as the primary liaison in providing and determining their needs in order to make their event successful.
• Manage and oversee long and multiple load-in, event and load-outs of assigned event(s) (Concerts, private events, award shows, etc.)
• Interface with LAFD on all permit requirements and obtain approval for special setups
• Work closely with Finance in execution and delivery of accurate estimates, settlements, invoicing, etc
• Ensure that all tenants/clients operate in the venue(s) within company and venue safety and security parameters.
• Manage communication lines between the Show, the company and Local 33 Union stagehands to provide top of the line service for events.
• Prepare and distribute detailed production notes for each event and schedule production meetings with the venue’s department heads (including but not limited to operations, security, food & beverage, and guest services).
• Manages and supervises in-house crew, stagehand and other technicians, including those not in the direct employ of the facility, engaged in producing a stage or non-stage production, in varying degrees of interactions, possibly from concept to production. This includes determining priorities of event coordination; hanging of soft goods, electric, sound, supplemental rental equipment and building modification
• Oversees the setting up and working of support equipment for all stage presentations, and assembles stage crews for setting up, working, and tearing down all stage shows
• Manages and coordinates the scheduling of repair and maintenance of all stage equipment.
• Files reports and payroll processing regarding stage personal
• Advance preparation with production crew and personnel regarding technical rider requirements.

Required Qualifications:

• High School Diploma or its equivalency (BA/BS Degree Preferred)
• Must have 5+ years of related work experience
• Proficient in Microsoft Office Suite (Outlook, Word and Excel); and ability to learn required business systems
• Knowledge of “front of house” patron practices and procedures
• Ability to coordinate all components in presenting major theatrical productions, awards shows and concerts.
• Knowledge of the occupation hazards and safety precautions of the trade
• Must be able to work in a fast-paced, high energy environment and handle high stress situations
• Ability to read, understand and implement artist riders
• Ability to understand and follow oral and written instructions.
• Extremely organized and detailed oriented
• Ability to establish and maintain effective working relations
• Tolerance and patience under adverse conditions, such as loud noises
• Ability to work long irregular hours for an extended period of time as dictated by events and schedule.  This will include weekends and holidays.

Preferred Qualifications:

• Knowledge of sports and entertainment industry preferred
• Experience of stagehand practices and techniques including IATSE stagehand practices and union contracts is preferred
• Experience with AutoCad software strongly preferred

Payscale: $73,266 - $106,698

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)