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Jacksonville, Florida, United States
Hybrid
The Event & Experiences Manager will help shape and support the planning, execution, and operational excellence of D&B’s owned event portfolio. The position partners closely with the Senior Manager, Events & Experiences to deliver high-touch experiences that drive customer engagement, executive relationships, and business outcomes.
Support the planning and execution of D&B's owned event portfolio, including executive roundtables, Customer Advisory Boards, executive dinners, hosted experiences, internal leadership events, and webinars.
Partner with the Senior Manager, Events & Experiences to operationalize event strategies that support customer engagement, executive relationships, client retention, and commercial priorities.
Manage end-to-end event operations including registration, attendee communications, production coordination, logistics, venue management, speaker management, budget tracking, and onsite execution.
Partner with Marketing Operations, Analytics, and Sales Operations teams to support lead management, campaign tracking, reporting, and event-to-pipeline visibility.
Build, maintain, and optimize registration workflows, attendee journeys, event templates, reporting dashboards, surveys, and post-event measurement frameworks.
Support webinar and virtual event operations including platform administration, speaker preparation, rehearsal management, audience engagement tools, polling, Q&A moderation, and post-event reporting.
Develop and maintain repeatable processes, documentation, templates, and playbooks that improve efficiency, consistency, and scalability across the event portfolio.
Provide operational support for select strategic sponsorships and third-party events where integration with owned event objectives exists.
Support the planning and execution of D&B's owned event portfolio, including executive roundtables, Customer Advisory Boards, executive dinners, hosted experiences, internal leadership events, and webinars.
Bachelor’s degree in marketing or related field.
5+ years of experience supporting owned events, event marketing, experiential programs, event operations, or event technology within a B2B or fast-paced environment5+ years of experience in marketing operations or related roles.
Demonstrated ability to manage multiple projects at once while maintaining a high level of quality and attention to detail.
Experience working with event technology platforms such as Cvent, RainFocus, Bizzabo, Splash, Swoogo, ON24, Zoom Events, Webex, or similar solutions.(Preferred).
Working knowledge of Salesforce, Marketo, and event-related campaign reporting.
Strong analytical mindset with the ability to translate event data into actionable recommendations.
Ability to rapidly shift between projects, adapt to changing priorities, and maintain composure in fast moving environments.
Project management skills with the ability to coordinate details, meet deadlines, and thrive under pressure.
Proficiency in Microsoft Office Suite skills.
Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
Where applicable, fluency in English and languages relevant to the working market.
Ability to sit, speak and operate telephone and/or computer for long periods of time
Ability to handle pressure, stressful conditions, and conflict resolution
Ability to work day, evening and/or weekend hours as needed
Ability to travel by any form of transportation; 50% travel required
Ability to stand, walk, climb, kneel, crouch and bend over for work at office premises and office events
Regular attendance in the office; Hybrid role: 3 days in the office requirement
