Exam Services Proctor I

Job Type:

Staff

Job Description:

The Exam Services Proctor I assists with the administration and monitoring of internal and external examinations across academic and professional programs. This position supports the delivery of secure, fair, and standardized testing experiences by enforcing testing policies, assisting examinees with basic technical needs, and maintaining the integrity and confidentiality of examination materials and processes. The role is part-time and work schedules vary based on testing needs.

Essential Functions

• Proctor a variety of examinations, including course examinations, comprehensive. assessments, practice examinations, and externally administered standardized exams.
• Verify examinee identity and ensure compliance with established testing procedures and security protocols.
• Monitor testing environments to promote exam integrity and identify, document, and report suspected testing irregularities or policy violations.
• Maintain confidentiality and security of examination content, testing materials, records, and related documentation.
• Prepare testing spaces before examinations and assist with post-exam cleanup and material collection.
• Provide basic technical assistance to examinees with institution-approved testing devices and examination software.
• Maintain a professional, quiet, and distraction-free testing environment.
• Distribute, collect, secure, and return examination materials according to established procedures.
• Communicate professionally with students, faculty, and Exam Services staff regarding testing procedures and expectations.
• Follow all university, departmental, and testing vendor policies related to exam administration and security.
• Perform other duties as assigned in support of Exam Services operations.

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Qualifications

• Knowledge typically obtained by high school diploma or equivalent.
• Basic computer proficiency and the ability to learn examination software and testing technologies.
• Familiarity with tablet devices, mobile technology, and common software applications.
• Strong attention to detail and ability to follow standardized procedures consistently.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Excellent observation, organizational, and communication skills.
• Ability to remain attentive for extended periods while monitoring examinations.
• Ability to work a flexible schedule based on testing needs.

Preferred Qualifications

• Previous experience working in educational, testing, customer service, or administrative environments.
• Experience with computerized testing platforms, learning management systems, or assessment technologies.

Core Competencies

• Attention to Detail
• Integrity and Confidentiality
• Customer Service
• Accountability
• Professional Communication
• Dependability
• Teamwork
• Adaptability

Physical Requirements:

• Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead.
• Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting.
• Ability to continuously operate a personal computer for extended periods of time (4 or more hours).
• Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions.
• The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.

Annual Security Report

KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Thank you for your interest in a career at KCU!