Executive Claims Examiner, Cyber and Technology E&O Claims

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

This position will be the acknowledged technical expert and be responsible for the resolution of high complexity and high exposure claims. The position will have significant responsibility for decision making and work autonomously within their authority.

Responsibilities:

• Investigate, negotiate and settle primary and excess policy cyber, privacy liability and technology errors & omissions claims.
• Investigate and evaluate coverage for complex primary and excess cyber and technology errors & omissions policies; make coverage determinations; draft complex coverage correspondence; effectively communicate coverage positions to policyholders and other stakeholders; manage complex claims involving coverage litigation.
• Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims; assist Company claims vendor management, disbursement and legal collections teams with defense counsel, bill payment and collection issues.
• Contribute and assist in the implementation of a wide range of initiatives, claims exposure reports and action plans brought forth by the team’s Director.
• Communicate with underwriting as needed to manage claims and to alert of any significant developments.
• Promptly communicate with management on adverse claim developments and provide information on pertinent issues affecting cyber and technology errors & omissions product lines.
• Proven ability to work in a collaborative team environment. Analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form.
• Maintain and adhere to Markel’s guidelines and procedures.
• Ensure proper adherence to internal reporting requirements.
• Participate in agent related functions and meetings as required.
• Actively participate in the ongoing training and development of the claims examiners.

Requirements: 

• 5-10+ years of handling cyber and/or technology errors & omissions policies required. Excess liability (quota share, first layer and high layer) claims experience a plus.
• College degree and/or professional designation required, JD preferred.
• Excellent written and oral communication skills.
• Sound comprehension of insurance coverage posed by cyber and technology errors & omissions and excess liability policies.
• Ability to analyze and convey summations of complex issues both verbally and in writing; recognize alternative approaches and develop action plans.
• Experience in determining contractual obligations, insurance coverage analyses, and investigations. Insurance coverage litigation experience a plus.
• Ability to manage complex litigation, set loss and expense reserves and evaluate settlement values.
• Work collaboratively and as team player willing to assist within the Unit and Professional Liability Division as needed.
• Ability to proactively self-manage a caseload.
• Travel required as necessary (approximately 20%).

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Executive Claims Examiner, Cyber and Technology E&O Clams is $97,520 - $134,090 with 25% bonus potential.