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South San Francisco, California, United States
Onsite
Why Genentech
We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society.
Who We Are
Our Analytics & Insights team is dedicated to solving complex healthcare challenges and improving patient outcomes. The team empowers business partners across Commercial, Medical, and Government Affairs (CMG) to make impactful decisions by leveraging data, analytics, and AI/ML to enable fast, targeted actions in rapidly evolving business contexts.
This team fosters a unified understanding of customers, actions, and outcomes by integrating analytics and insights seamlessly into CMG’s evolving digital, data, and automation platforms, creating scalable solutions and eliminating silos.
You will work as a trusted, objective advisor and expert, recommending critical decisions and actions to be taken with credibility and a focus on driving measurable impact. You will be part of a diverse, inclusive team that reflects the world we serve, thriving in a welcoming culture built on collaboration and innovation.
Job Summary
At Genentech, our field teams are the vital link to the healthcare ecosystem. We are seeking a visionary Executive Director of Field Analytics & Insights to serve as the chief architect of our field-facing data and insights strategy. Reporting to the VP of Insights & Analytics, you will not just manage a team—you will lead a digital transformation, bridging the gap between data, tools, insights, and frontline field execution. This is a high-impact mandate for a leader who excels at translating complex data and insights into actionable opportunities and who possesses the leadership to advise senior leadership on optimizing field force effectiveness.
Executive Leadership & Strategic Advisory
Act as a primary strategic advisor to the senior leadership of Customer Engagement (Sales) and Medical, and Regional Vice Presidents, translating complex business challenges into a cohesive Field insights and analytics roadmap.
Define and evangelize the long-term vision for field force analytics and operational excellence, ensuring alignment across brand, portfolio, and healthcare ecosystem objectives.
Influence cross-functional leadership (HEDs, MEDs, and RVPs) to ensure data-driven decision-making is embedded in the fabric of field operations and long-term business goals.
Advanced Analytics & Capability Transformation
Drive the evolution of Genentech’s field analytics ecosystem, championing a "tech-forward" approach that integrates advanced data science with field-facing products.
Direct the delivery of high-impact national and sub-national insights, overseeing robust analytics for market trends, product demand forecasting, and sophisticated sales performance modeling.
Optimize field execution strategies through the oversight of key analytics deliverables including: strategic engagement planning tools, territory sizing, targeting, and comprehensive field effectiveness analysis.
Operational Excellence & Governance
Architect and govern the Field Incentive Compensation (IC) strategy, ensuring that incentive structures are compliant, motivating, and strictly aligned with organizational milestones.
Modernize field analytics and operations infrastructure by maintaining audit-ready documentation and SOPs while establishing KPIs that measure the efficacy of HCP-facing operations.
Shape the future of field talent by supporting the design of field competency models and performance frameworks, informed by rigorous competitive benchmarking.
People & Organizational Development
Lead and mentor a high-performing Insights & Analytics team, fostering an environment that prioritizes both consultative excellence and deep technical mastery.
Cultivate a culture of professional growth, actively developing the next generation of leaders within the analytics and operations space.
Minimum Candidate Qualifications & Experience
Bachelor’s degree in a quantitative, engineering, or scientific discipline, with an advanced degree preferred.
Minimum of 15 years of progressive leadership within the pharmaceutical or biotech industry, including at least 10 years of dedicated expertise in Field Analytics and Commercial Operations.
Proven track record in architecting and deploying enterprise-grade tools for field execution, including advanced Account Planning, Targeting, Territory Alignment, and Segmentation frameworks.
Extensive experience leading Field Force Effectiveness and the end-to-end design, governance, and execution of complex Incentive Compensation strategies within the US pharmaceutical market.
Expert-level command of US pharma data landscapes, with deep technical proficiency in the application and utility of claims, EMR, specialty pharmacy, and longitudinal patient data.
Established authority in business analytics, commercial operations, and resource management, with a demonstrated ability to translate technical outputs into high-level business strategy.
Exceptional executive presence and communication skills, with a proven ability to advise senior leadership, foster transparent debate, and drive organizational alignment on critical decisions.
Demonstrated ability to lead with operational excellence, managing multiple high-complexity priorities and large-scale projects with a rigorous focus on detail.
Success in leading and mentoring large, high-performing analytics and operations teams, focusing on fostering professional growth and enhancing both technical and consultative skills.
Location
This position is based in South San Francisco, CA and relocation benefits are available
The expected salary range for this position based on the primary location of South San Francisco, CA is $227,500 - $422,500 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
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Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
