Executive Director of Diligence

Accountabilities

• Own institutional client relationships from beginning to end, serving as the primary contact for major investors and financial institutions and managing communications, escalations, and overall relationship health.

• Review and provide final approval of due diligence results for loan portfolios before findings are delivered to clients.

• Oversee securitization compliance, ensuring all diligence deliverables meet applicable SEC reporting requirements and rating agency standards for approved transactions.

• Author, review, and manage reliance letters, taking responsibility for their accuracy, timely delivery, and acceptance by institutional clients.

• Serve as the primary liaison with rating agencies, maintaining strong relationships and supporting continued approval across all five major agencies.

• Contribute directly to transaction execution when required, working alongside the diligence team to meet demanding deal timelines and service-level agreements.

• Represent the diligence function in external client engagements, building trusted, long-term relationships that encourage repeat business and referrals.

• Partner with senior leadership to define the strategy, capabilities, and market positioning of the diligence business as it grows.

• Provide authoritative guidance on complex diligence matters, supporting consistent quality, sound decision-making, and strong institutional confidence.

Requirements:

• 10+ years of experience in mortgage due diligence, quality control, or capital markets diligence operations.

• Established relationships with Wall Street institutional investors and a strong professional reputation within the mortgage capital markets industry.

• Hands-on experience using LoanMac, Lauramac, or comparable third-party loan review and diligence platforms.

• Deep understanding of mortgage securitization requirements, SEC compliance obligations, and rating agency guidelines.

• Extensive experience preparing, reviewing, and delivering reliance letters accepted by major institutional investors.

• Proven ability to manage high-volume, time-sensitive diligence engagements for sophisticated institutional clients.

• Strong knowledge of mortgage transaction processes and the documentation and quality standards required to support securitization.

• Exceptional communication and relationship management skills, with the ability to lead client calls, prepare precise written deliverables, and engage confidently with executive stakeholders.

• Strong judgment, attention to detail, and the ability to remain composed and decisive in complex, high-pressure situations.

• A high level of commitment, flexibility, and willingness to work demanding hours when required by fast-moving transaction cycles.

• Strategic thinking and a collaborative approach, with the ability to contribute to business development and operational improvements.

Benefits:

• Annual salary: $175,000–$180,000 USD.

• Flexible work approach, allowing employees to work from home, an office, or another suitable location.

• Paid time off as needed.

• Comprehensive insurance coverage.

• 401(k) retirement plan with company matching.

• Stock option grants.

• Employee stock purchase plan.

• Employee ownership opportunities, allowing team members to share in the company's growth.