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Durham, North Carolina, United States
Onsite
Toshiba Global Commerce Solutions is seeking an Executive Director, Systems Software Development to lead the strategy, development, delivery, quality, productivity, and lifecycle support of the systems software technologies that enable Toshiba's global retail hardware platforms. This executive leader will direct a global, multi-level engineering organization responsible for Linux, SKY, and Android operating system solutions; Open Systems drivers; device drivers and utilities; diagnostics; hardware SDKs; system images and preloads; and supporting technologies required across Toshiba's retail hardware portfolio.
The Executive Director will establish the technical and organizational strategy for Systems Software Development while ensuring predictable execution across new product development, software releases, customer deployments, and lifecycle support. A key expectation is to transform engineering productivity through automation, CI/CD, modern software development practices, and the full implementation and adoption of AI-enabled engineering capabilities throughout the software development lifecycle.
Qualifications:
Preferred Qualifications:
Lead the Systems Software Development Organization
Provide executive leadership for a global engineering organization responsible for the development, integration, validation, release, and lifecycle support of:
Lead through multiple levels of management and technical leadership while establishing accountability for product delivery, software quality, engineering productivity, automation, technical excellence, and customer support.
Build organizational capability through workforce planning, talent development, succession planning, performance management, and strategic skills development.
Define Systems Software Strategy and Technical Direction
Establish and execute the long-term strategy and technology roadmap for Toshiba's Systems Software portfolio.
Partner with Hardware Architecture, Software Architecture, Product Management, and Development leaders to:
Balance customer requirements, innovation, security, maintainability, productivity, development cost, and long-term support requirements when making platform decisions.
Drive Product Development and Predictable Execution
Provide executive oversight across the complete Systems Software development lifecycle, including:
Establish planning, prioritization, resource management, and execution processes that deliver commitments with high levels of predictability, quality, productivity, and transparency.
Partner across Hardware and Software Development organizations to identify and mitigate technical and execution risks early.
Transform Engineering Productivity Through AI, Automation, and CI/CD
Provide executive ownership for the implementation, adoption, execution, and ongoing expansion of AI, automation, and CI/CD capabilities throughout Systems Software Development.
Drive practical AI implementation across:
Advance automation capabilities through:
Establish governance, security, intellectual property protection, development standards, and measurement practices for AI-enabled engineering.
Develop measurable objectives for AI adoption, automation, engineering productivity, software quality, development cycle time, throughput, and speed of execution.
Champion Software Quality and Customer Experience
Establish a strong engineering culture that emphasizes quality throughout the software development lifecycle.
Drive continuous improvement in:
Provide executive leadership for significant customer and field issues, ensuring rapid resolution, clear accountability, and permanent corrective action.
Leverage lessons learned from customer deployments and field issues to improve architecture, development, validation, automation, and release processes.
Drive Operational Excellence and Develop a High-Performing Global Organization
Establish a culture where engineering productivity, quality, and speed of execution are continuously measured and improved.
Utilize engineering metrics and KPIs to identify bottlenecks and improve:
Lead initiatives focused on:
Promote collaboration across global engineering locations, encouraging innovation, technical excellence, accountability, knowledge sharing, and continuous learning.
Leads a highly complex global engineering organization responsible for systems software platforms supporting Toshiba's retail hardware portfolio. Balances product delivery, technology strategy, engineering transformation, AI adoption, workforce development, customer commitments, and operational excellence across multiple technologies, products, teams, and geographic regions.
Drives business value through improvements in engineering productivity, software quality, delivery efficiency, workforce optimization, technology investment effectiveness, reduced development costs, accelerated time-to-market, scalable revenue growth, and enhanced customer satisfaction.
ABOUT THE COMPANY
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.
DIVERSITY, EQUITY & INCLUSION
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.
EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)