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Bengaluru, Karnataka, India
Onsite
Organisation:
At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams, targets and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
Job Title: Executive Manager - CDD (Customer Data Domain)
Location: Bangalore
Business & Team:
The Technology group delivers the groups information technology functions to ensure the highest levels of customer service through excellent process excellence and technology innovation. We deliver available, reliable, consistent technology solutions for our internal and external customers, essential tools for our people and innovative product platforms for our customers (including Netbank and CommSec). We are driven to balance three key dynamics to ensure our success: being safe, sound and secure, ensuring agility and driving performance. We put the customer at the centre of everything we do and measure our performance against the groups’ external customer satisfaction measures.
The Corporate Technology team is the engine room of the CBA group dedicated to running, improving and transforming the processes that deliver products, services and productivity benefits to the CBA group customers. The CBA India Corporate Technology organization has footprint across Financial Crimes Technology, KYC, Digitization Technology, Workflow Centre of Excellence, Integrations, RPA, Operations Enablement and Corporate Services Technology team is composed of engineers and technology leaders, who bring in the right mix of skills to enable this transformation. We also work very closely with our business and operations colleagues to support these services which are critical to the Australian and Global economy. The scope for Corporate Technology being Operations, Financial Crime, Finance, Risk, HR, Legal.
Group Operations are the transaction champions of Enterprise Services — working to ensure the production, validation and fulfilment of all consumer and commercial financial transactions and trades on behalf of the Group.
Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service.
Customer Data Domain (CDD) function is responsible for maintaining a consistent view of the relationships between customers, products and services. CDD is the single source of truth in terms of customer, related parties, accounts, relationships and all other related reference datasets.
Impact & Contribution:
Reporting Lines:
Direct line reporting into the head of Corporate Technology, India.
Roles & Responsibilities:
Leader of People
Technical
Leadership
Organisational
Essential Skills:
Education Qualifications:
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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