About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
The Global Head of Ocean Freight is responsible for leading and developing Toll’s global Ocean Freight strategy, overseeing operations, driving commercial performance, and owning the product’s P&L. This role ensures the delivery of high-quality, cost-effective, and customer-centric Ocean Freight solutions globally, while achieving the set budget and growth targets for the company. The role also owns the organizational structure and process adherence within the Ocean Freight product and is accountable for driving continuous productivity improvements across all regions.
Location: Open to any Toll Offices in Asia & Europe
Financial Planning
- Develop and execute global financial strategies that align with corporate objectives, ensuring sustainable growth and profitability across multiple regions.
- Comprehensive P&L ownership including end-to-end profit and loss accountability for the Global Ocean Freight department, including revenue optimization, cost control, and margin improvement.
- Ensure yield management to optimize pricing and capacity utilization, ensuring maximum revenue and profitability for Ocean Freight services.
Carrier strategy and relationship
- Collaborate with Regional EVPs and the Ocean Freight leadership team to develop and execute the company’s carrier partnership strategy.
- Design and maintain a structured core carrier relationship program.
- Define core services, trade lanes, and strategic carrier partnerships.
- Develop and implement short-, mid-, and long-term growth strategies for both FCL and LCL segments, aligned with market trends, customer needs, and global procurement objectives to drive sustainable volume growth and margin optimization.
Operational process and execution
- Lead operational process optimization, automation, and digitalization, working closely with key teams to ensure successful onboarding of major customer accounts.
- Drive consolidation efficiency and cost improvement.
- Set and manage operational performance and productivity KPIs.
- Own the implementation of new business initiatives.
- Ensure compliance with all relevant regulations and sanctions.
- Monitor, analyze, and report on volume, profitability, and productivity.
- Manage liabilities and risk exposure and lead problem-solving efforts.
Procurement and Pricing
- Lead and execute procurement strategies for both LCL and FCL segments to deliver competitive pricing and support business growth.
- Develop and drive pricing strategies across trade lanes, RFQs, and RFIs to win new business and retain existing customers.
- Disseminate timely and actionable market intelligence across regional and global teams to enhance commercial decision-making, align strategic priorities, and proactively respond to shifts in customer demand, competitor activity, and industry trends.
- Build and maintain strong carrier relationships.
- Manage carrier space allocation effectively.
- Establish and communicate selling rate guidance across relevant teams.
Commercial and Business Development
- Partner with Global Sales to develop and execute growth strategies.
- Collaborate with Global Sales to drive new business development, delivering targeted volume and profitability for ocean freight.
- Provide executive sponsorship for top Ocean Freight customers to strengthen strategic relationships.
- Deliver and maintain sales toolkits and product training to support commercial teams.
Compliance/Safety
- Lead and manage global compliance across sea freight operations, ensuring adherence to international maritime regulations and country-specific legislation, including conformance to standards set by IMO, SOLAS, and other relevant authorities.
- Own relationships with key industry regulatory bodies, port authorities, and maritime agencies.
- Lead operational safety initiatives across sea freight activities to achieve a zero-accident rate and promote a culture of safety and risk mitigation.
Others
- Talent management, development and employee engagement of Ocean Freight professionals in the company
- Collaborate with GFLT and represents Toll as Ocean Freight Ambassador internally and externally
Previous Work Experience & Qualifications
- Bachelor’s degree in Logistics, Supply Chain, Business, or a related field.
- 15+ years of experience in ocean freight, with at least 10 years in a global or regional leadership role. Extensive experience in the Asia Pacific market is highly desirable.
- Deep understanding of international ocean freight operations, carrier management, and compliance with maritime regulations.
- Proven success in managing large-scale logistics operations and full P&L ownership.
- Strong data-driven decision-making skills, with experience using analytics and KPIs to drive performance and operational efficiency.
- Excellent negotiation, communication, and stakeholder management capabilities.
- Strategic thinker with a global mindset and strong commercial acumen.
- High adaptability and resilience in a fast-paced, evolving global logistics environment.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.
