Experienced UX Designer (m/f/n)

As a senior member of the User Experience team, you will lead and own the design of user experiences across multiple products or complex touchpoints. You will collaborate with variety of stakeholders including product management, solution architects, engineering, marketing, and business leadership to define the best possible experience for our users. 

You will be responsible for end-to-end design execution, contribution to UX strategy, ensure consistency and quality of user experience across ESET Business ecosystem by aligning with design patterns and usability best practices throughout the design process, including research, design, validation, and iteration of design solutions. 
 
From antivirus applications for families to Extended Detection & Response platforms for security-forensics-experts, we provide a broad portfolio of interesting solutions to vastly different groups of customers. Our products are highly interconnected, run on all modern platforms such as Windows, macOS, Linux, Android, iOS, and the web and in many cases on more than one of those. ESET also provides many services to customers and partners which in turn are connected to our products. This makes ESET an unusually interesting challenge for new and also experienced designers.
 
Based on your skills, interests, and projects, you will: 

• Lead the design of complex user journeys and flows to ensure the best end-to-end experiences across multiple touchpoints for our users

• Drive collaborative design iterations with cross-functional stakeholders, influencing decisions and alignment 

• Plan and conduct design validation through usability testing, data, and analytics, translating insights into actionable improvements 

• Actively contribute to and help shape broader UX initiatives, processes, and best practices within the team 

• At least 5 - 6 years of experience with UX-related work  

• Experience working on complex digital products  

• Relevant education (UX, Interaction Design, Visual Communications, Architecture, Product Design or similar)

• A proactive “can-do” attitude is must :)

• Analytical and problem-solving skills  

• Ability to understand technical topics quickly 

• Excellent communication, cooperation, and presentation skills to wide range of audiences 

• Fluent English (verbal and written)

• Experience with B2B products  

• Experience with Service Design  

• Experience with usability testing and analytics  

• We’d like to see how you think and what your design process looks like.  

• We especially like sketches, storyboards, scenarios, navigation flows, conceptual models.  

• Explain how things work, how they are connected and why they are designed this way.  

• For commercial or group projects, tell us what exactly your role and contribution was.  

• Please do not send only shiny pixels without reasoning or process behind ;)