Job Description
At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.
The Facilities Maintenance Specialist is responsible for performing a wide range of maintenance, repair, inspection, and facility support services to ensure the safe, efficient, and professional operation of company-owned and leased facilities. This position will be primarily stationed at a designated home location but must maintain the flexibility and availability to travel between facilities as needed to support operational requirements, preventive maintenance programs, special projects, emergencies, and coverage needs. The incumbent will perform routine and corrective maintenance activities, coordinate with vendors and contractors, and provide exceptional customer service while maintaining a safe and productive workplace environment.
Job Responsibilities:
- Perform routine maintenance, repair, and troubleshooting of building systems, fixtures, furniture, and equipment.
- Complete work orders related to plumbing, electrical, HVAC, carpentry, lighting, painting, and general building maintenance.
- Conduct preventative maintenance inspections and activities in accordance with established schedules and procedures.
- Perform facility walkthroughs to identify maintenance, safety, housekeeping, operational, and appearance-related issues requiring attention.
- Respond promptly to maintenance requests and service calls while ensuring a high level of customer satisfaction.
- Perform light plumbing repairs including faucet, toilet, sink, and fixture maintenance.
- Conduct minor electrical repairs including replacement of light fixtures, lamps, ballasts, switches, outlets, and related components.
- Perform carpentry and repair work including door adjustments, hardware replacement, furniture repairs, and minor construction activities.
- Coordinate and escort contractors, vendors, and service providers while ensuring compliance with company policies and site requirements.
- Assist with building inspections, site assessments, and facility condition evaluations.
- Support office moves, reconfigurations, furniture installations, workstation adjustments, and space planning projects.
- Perform day porter services as needed, including conference room setups, stocking common areas, workplace appearance inspections, and response to routine facility requests.
- Monitor facility systems and equipment and report deficiencies or recommended improvements to management.
- Assist with emergency response activities and participate in business continuity and facility recovery efforts when required.
- Support safety initiatives by identifying potential hazards and ensuring corrective actions are completed in a timely manner.
- Maintain maintenance records, inspection documentation, work order updates, and inventory records accurately and timely.
- Monitor inventory levels of maintenance supplies, tools, and equipment and submit replenishment requests as needed.
- Travel between company facilities to provide maintenance support, project assistance, emergency response, and operational coverage.
- Maintain company-issued tools, equipment, and vehicles in a safe and professional manner.
- Support Facilities Management with special projects, workplace improvements, and other assignments as directed.
- Maintain flexibility to support maintenance operations, facility services, day porter functions, mail services activities including sorting, distributing, collecting, processing, and delivering incoming and outgoing mail, packages, accountable items, interoffice correspondence, and courier shipments, as well as other operational priorities based on business needs.
Minimum Qualifications:
- High school diploma or equivalent required.
- Technical, vocational, or trade school training in facilities maintenance, HVAC, electrical, plumbing, carpentry, or related field preferred.
- Minimum of three (3) years of commercial building maintenance, facilities maintenance, property operations, or related experience preferred.
- Working knowledge of basic electrical, plumbing, HVAC, mechanical, and building maintenance practices.
- Experience utilizing computerized maintenance management systems (CMMS) or work order management software preferred.
- Strong troubleshooting and problem-solving skills.
- Strong customer service and communication skills.
- Proficiency with Microsoft Office applications including Outlook, Word, and Excel.
- Ability to work independently with minimal supervision.
- Ability to safely operate maintenance tools, equipment, ladders, and related devices.
- Must be willing and able to travel regularly between company facilities within the assigned geographic region.
- Must maintain reliable transportation and the flexibility to adjust work locations based on operational needs, staffing requirements, emergency situations, and special projects.
- Valid driver's license with a satisfactory driving record.
Physical Requirements:
- Ability to lift, carry, push, and pull materials, equipment, and supplies weighing up to 50 pounds.
- Ability to stand, walk, bend, stoop, kneel, climb ladders, and perform repetitive physical activities throughout the workday.
- Ability to safely perform maintenance work in office, warehouse, and operational environments.
- Ability to operate company vehicles or personal vehicles for business purposes in accordance with company policy.
- Ability to respond to emergencies and perform work in varying environmental conditions as required.
WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to work in the United States.
Salary Range:
$45,250.00 - $74,338.75
Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.
In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/
WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com.
WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
