Facilities Officer

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

POSITION GOALS

To assist in comprehensive facilities management for service our one of the key client Account. Delivery of services in accordance with the client’s daily operations. Support the Facilities Team in the implementation of key initiatives and projects.

DUTIES AND RESPONSIBILITIES

This role must be team player and work with other members of clients to meet all key performance indicators as set out in the management contract.  

Facilities Operations

·         Assist in the implementation of a comprehensive energy management program for your site(s)

·         Manage reception services, coordinate onsite planned preventive maintenance (PPM) and repair work

·         Assist with and monitor janitorial, landscaping and other facilities activities to ensure the site remains in excellent condition

·         Support client access control, meeting-room administration, office-supplies management and mail services

·         Seek ways to constantly reduce costs and improve operational standards

·         Implement, comply with and audit all internal management systems, for quality assurance

·         Assist the Management Team with the coordination of Churn and other relocations activities as required 

Application / Payment

·         Be responsible for facilities payment request as per client policy and JLL process

·         Track and supervise the good/service process and quality which raised by ad-hoc PO

Risk Management

·         Assist in the implementation and management of a property risk management program

·         Follow established escalation procedures and incident reporting procedures  

·         Strictly follow client risk management procedures

Fixed Assets Management Responsibilities

·         Support the end-to-end management and annual verification of office fixed assets by reconciling physical assets with Finance records, maintaining accurate asset labelling, reporting discrepancies, and ensuring inventory documentation is properly approved and retained.

Training:

·         Attend all scheduled training sessions and activities on time.

Leadership / Staff Management:

·         Actively support an environment that supports teamwork, co-operation & performance excellence within the onsite team

KEY PERFORMANCE MEASURES

·         Referring to Workday for Key Performance Measures

·         Ensure the KPI Targets for the Account are met

COMPETENCIES

·         Interpersonal skills with a strong client focus

·         Experience with performance-based service contracts and vendor management both soft and technical

·         University degree

·         Ability to work within a budget

·         Demonstrated initiative 

·         Good communication skills in written and verbal English

·         Independent and Self Motivated

·         2 years facilities management experience or vendor management experience

Location:

On-site –Shanghai, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.