Facilities Technician II (Operations Coordinator)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

54,900 - 67,100

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Facility Technician II (Operations Coordinator) to join our growing team!

This is an on-site position, five days per week, at our Vancouver office located at 200 Granville St.

As our Facility Technician II (Operations Coordinator), you will play an important role in keeping the office running smoothly and ensuring that employees receive responsive, high-quality support. Your organization, resourcefulness, and service mindset will help create a workplace where people can do their best work.

What you will accomplish with us:

• Serve as a key point of contact for day-to-day office and workplace needs, responding to requests with a professional and customer-focused approach.
• Coordinate and provide support for employee relocation and accommodation requests.
• Assist with the planning and organization of rooms, workspaces, and shared areas based on business and employee needs.
• Support the relocation of personnel and help ensure workspace transitions are well organized and completed smoothly.
• Take ownership of the office environment by conducting preventive follow-up on facilities, installations, and repairs required for the site to operate effectively.
• Coordinate with internal partners and service providers to follow up on maintenance needs and resolve issues in a timely manner.
• Make minor changes to the physical layout of workstations and office areas.
• Manage and maintain an accurate furniture inventory for the warehouse.
• Complete administrative and operational tasks in accordance with established guidelines and procedures.
• Contribute to a positive team environment by sharing knowledge and providing occasional coaching and development support to colleagues.
• Identify opportunities to improve workplace processes, service levels, and the overall employee experience.
• Perform other related duties as required.
  

What you will bring:

• College diploma or any combination of equivalent education and experience.
• At least 2 years of experience in a similar role.
• Knowledge of commonly used software including Office Suite (Excel, Outlook) and Internet Explorer.
• Experience in supervising the execution of development work. 
• Excellent customer service. 
• Demonstrate autonomy, initiative and resourcefulness. 
• Good organizational skills.
• Good team spirit.
• Can work under pressure and with short delivery times. 
• Can work with manual labor.
• No work experience in Canada required, but must have authorization to work in Canada. 

#LI-Onsite 

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.